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Order ID: #1655
Status: Shipped
Date Added: 27/05/2012

This happened yesterday.

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solidoodlesupport wrote:

Yours shipped on the 16th. I personally did not expedite your order. Sometimes, the shipping guys will ship an order out of order if it helps them get more printers out in a day.

I'm amazed, astounded and seriously grateful.
but at the same time very confused as to how this has shipped so far out of whack! -and also predict that this will leave more than a few people rather annoyed.

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danny wrote:
solidoodlesupport wrote:

Yours shipped on the 16th. I personally did not expedite your order. Sometimes, the shipping guys will ship an order out of order if it helps them get more printers out in a day.

I'm amazed, astounded and seriously grateful.
but at the same time very confused as to how this has shipped so far out of whack! -and also predict that this will leave more than a few people rather annoyed.

I am very happy for you Danny. But I am of course also annoyed at Solidoodle: no matter what they say, there is no reason to send a printer one and a half months out of line... It's impossible that they just happened to have a spare printer and there was nobody with a similar order as yours earlier in the line.

I'm sure the guys at Solidoodle are working hard and well, but their lack of transparency (also considering that we gave them our own money in advance) is very questionable.

F

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What is really disappointing is that they cannot just state what printers are currently being worked on by invoice. This would at least stop some inquiries to their PR people and allow people to estimate their own date. I believe I have been patient but I am currently well over the four month mark and am getting annoyed with the lack of information coming out of the company. I paid based upon a 6-8 week estimate and then get railroaded into 22 weeks? Knowing what I know now, I am not sure I would have purchased this printer and instead would have spent a little more on another printer that I could have gotten months ago.

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I am out. I finally decided i could not wait any longer. I wished i could have stuck with it but its taking way too long. I messaged them on their site and FB so we will see if i get my money back.

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Order Date:       05/31/2012
Shipping Date:  10/18/2012

Ordering Number:  #1758
Invoice Number: 0803



http://cdn.memegenerator.net/instances/400x/28589184.jpg

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Aldo: Congratulations smile I ordered 5 days after you, and I can understand that you are be happy by now...
How a funny thread this has turned out. I know we all been waiting for a loooong time! We're like children, hours before Christmas, shaking and peaking the packages. When will santa be here? But when he arrives, the waiting time disappears in no time big_smile

Solidoodle 2 - Repetier Host V0.82 - Slic3r 0.9.7

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RSandven wrote:

Aldo: Congratulations smile I ordered 5 days after you, and I can understand that you are be happy by now...
How a funny thread this has turned out. I know we all been waiting for a loooong time! We're like children, hours before Christmas, shaking and peaking the packages. When will santa be here? But when he arrives, the waiting time disappears in no time big_smile

You both should thank underjolt, now you'll get your printers one day sooner because he gave up.

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That is an awesome pic- lol! Congrats Aldo, and happy printing

Grand Rapids, Michigan
SD2 with Sanguinololu board, glass bed mod, E3d_v5 bowden version hotend (currently direct drive), Lawsy Mk5 jigsaw replacement, octopi printserver, drv8825(tiny troubles)

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underjolt wrote:

I am out. I finally decided i could not wait any longer. I wished i could have stuck with it but its taking way too long. I messaged them on their site and FB so we will see if i get my money back.

I was 21 days away from out.
In the UK the time limit for credit card charge back is 120 days. At day 119 I'd have pulled the money back.
There is a chance I'd have ordered again, got 120 days more protection, but I'd have never left myself without the cover that the card company provides.


As I said I'm chuffed that mine has shipped, but really confused as to how/why it's shipped when it has.

For US customers, I believe you only have 90 days "protection" on your card payments?

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Solidoodle isn't out to scam you, if you request a refund it will be honoured.

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Okay, now I understand.
Latest shipping update says July orders should begin Nov 8th, and take 3 weeks.
8th (start), 15th (1 week), 22nd (2 weeks) , 29th (3 weeks)... So August orders should begin Around Nov 29, not Nov 22. The 22nd would only be 2 weeks to build them....Always optimistic, aren't they smile

Hopefully my July order will be in by Thanksgiving. It would suck to be delayed by the holidays smile

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Hang on: I've checked my status at Solidoodle couple of times a day in the last month and today i've received an email:
Order ID: 1827 invoice:831
Date Ordered: 04/06/2012

Your order has been updated to the following status:
Shipped

Woho big_smile

Solidoodle 2 - Repetier Host V0.82 - Slic3r 0.9.7

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Brad wrote:

Solidoodle isn't out to scam you, if you request a refund it will be honoured.

I never said that the intention was to scam anyone!

Do you know the percentage of start ups that fail in the first year alone?! (and it's higher than usual thanks to the "economic climate".

I never thought that the guys running the show would want to intentionally scam me, I thought *if* the company went bust, I'd be very low down on the list of priority creditors.
Bank, card companies, employees wages, insolvency lawyer fees... I'd probably end up with around $100 of the $700 I spent... however, if my payment is within the 120 days of the payment date my payment is protected by the card companies insurance, (i.e I'll be guaranteed 100% of the money -regardless of what happens with the actual company).

It's still the case that they should never really be taking payment before they are ready to ship the goods, (but there's not a lot that can be done about that now).

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danny wrote:
Brad wrote:

Solidoodle isn't out to scam you, if you request a refund it will be honoured.

I never said that the intention was to scam anyone!

Do you know the percentage of start ups that fail in the first year alone?! (and it's higher than usual thanks to the "economic climate".

I never thought that the guys running the show would want to intentionally scam me, I thought *if* the company went bust, I'd be very low down on the list of priority creditors.
Bank, card companies, employees wages, insolvency lawyer fees... I'd probably end up with around $100 of the $700 I spent... however, if my payment is within the 120 days of the payment date my payment is protected by the card companies insurance, (i.e I'll be guaranteed 100% of the money -regardless of what happens with the actual company).

It's still the case that they should never really be taking payment before they are ready to ship the goods, (but there's not a lot that can be done about that now).

Solidoodle is no danger of going under. We understand this fear, but the level of interest in the 3D printing community has been quite intense.

Former Solidoodle employee, no longer associated with the company.

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I wasn´t going to post anything yet because it is not in my hands. But mine has in fact shipped, and I do have the tracking number saying that it is in PA now. Should be here by Monday afternoon apparently.


Invoice No.: INV-2011-0828
Order ID: #1818
Date Added: 03/06/2012

Ill keep updated if something goes awry, which I hope it will not.

Hopefully I can get this thing up and running asap.

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Spencedaddy wrote:

I wasn´t going to post anything yet because it is not in my hands. But mine has in fact shipped, and I do have the tracking number saying that it is in PA now. Should be here by Monday afternoon apparently.


Invoice No.: INV-2011-0828
Order ID: #1818
Date Added: 03/06/2012

Ill keep updated if something goes awry, which I hope it will not.

Hopefully I can get this thing up and running asap.

Wonderful!

Former Solidoodle employee, no longer associated with the company.

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Spencedaddy wrote:

I wasn´t going to post anything yet because it is not in my hands. But mine has in fact shipped, and I do have the tracking number saying that it is in PA now. Should be here by Monday afternoon apparently.

Congrats! And mine should also get to me on Monday, as per UPS. But what I wanted to know is, how do I know if the roll of filament I ordered was shipped also. UPS shows a weight of 15 lbs, but I don't know the weight of printer alone. I emailed support yesterday afternoon but they have not gotten back to me.

...sativas are for smoking!

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Well my printer came through today, i've part unboxed it but will properly do it tomorrow! whats another day of waiting heh

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Pics and videos if you have time! Love seeing a new solidoodle in the wild!

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Be sure to post your info to the shipping table at the Wiki, or post here, including the serial.  Your serial number (stamped on the back) should be a good indication of how many printers have shipped.

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will do! i've got some pictures of the first bit of unboxing

http://sphotos-d.ak.fbcdn.net/hphotos-ak-ash4/482962_10152209464920113_431644998_n.jpg
http://sphotos-g.ak.fbcdn.net/hphotos-ak-ash4/425609_10152209534095113_1360934965_n.jpg
http://sphotos-e.ak.fbcdn.net/hphotos-ak-ash4/311284_10152209541695113_365996893_n.jpg

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So close and very excited!  My order number is 1870 and ordered on June 5th.  I just joined SoliWiki and I'll be sure to update the shipping table with mine when it ships (any minute now).  :-)

Nice pics Kamatari!

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i'm order 3879 :-( oh man i still have liek 20 weeks to go at 100 printers a week production

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1 order# does not = 1 printer.   Yours will very likely ship 20 weeks from the order date, or maybe 19.  How long have you waited so far?