[ Closed ] Orders Shipping List (Page 11 of 64)

I have created a table on the wiki for a printers shipping list, much appreciated to add your information there!

http://www.soliwiki.com/Printers_Shipping

Brad, add a field for serial number.  With serial numbers, we can estimate the rate of production and relationship between invoice numbers and actual units.  Without serials, it's all guesses.

Also a field for total weeks waited, so we can see any trends developing in lead times.

Also is it easy to insert fields so people can place their entry by date ordered?

Brad I think it's awesome you're including this information in the wiki. I hope it cuts down on the confusion and helps us trend the production rate a little easier. More information with less confusion is always a good thing.

I've filled out the table at the Wiki with all the "Shipped" posts I could find.  If your printer has arrived, please go and fill in the serial number, using 4 digits so the sorting works properly.  Look for your username, and if you don't see it, please enter your info.

Just register for an account, then hit the edit link at the top of the page.  Find the last line of info in the table, copy and paste it to the next line, and the replace the fields with your own data.

If you aren't comfortable editing the wiki, just post your serial here.

Thanks for this, I added my data. Just some clarification: the shipped date is the date when the order is marked as "shipped" or when it actually arrives? And the Order ID is it really so or should it be the Invoice number?

F

I thought the order Number isn't as important as the invoice number. The system increments the order numbers even when the order wasn't made.

Hi Jon,

Nice, but it seems a bit complicated... I suggest order date + 20 weeks, so far it's been holding quite well...

F

you want the date the status changed, (Monday) or the date it arrives? (Both bits of information may be useful? especially to non-US customers such as myself).

I don't have a status update, that still says pending processed. -even though on the previous screen it says shipped.

I assume it's quite far off of the 22 per week that support suggested that they were doing at the end of last week also!?

The trouble is we know that output has not been consistent, they have had multiple supply issues, so there have been days where they've not been able to "do" anything that would result in a complete machine.

We also know that in the past they've taken machines from the production line and put them to use in the factory making parts, these variations makes it probably impossible to get any real indication of the amount made per day now.

I would assume as staff numbers are increasing, they are having to take maybe four or five printers as parts makers for each member of staff. - it's be impossibly slow to print parts sequentially on just one printer for each assembly line technician. - so I imagine it's a double edged sword. adding an extra worker to the production line might mean that 2 more printers per days can be produced.
BUT, that also means that two more sets of parts must be produced each day also. I haven't seen the solidoodle up close so can't estimate how long it's take to print the bits for it., but consider that if a part has a 6 hour print time that really means only one part can be produced per shift,
that means to complete 2 per day, (what that worker will need) there must be two printers for that single part.
if there are two of those parts then that's actually four printers needed. -that could be just for the rail guides or something... then there are lots of other parts.

So two more per day can be produced, but the immediate penalty is that a large number of printers needs to be removed directly from the production lines and given to these workers at their stations just to keep up with demand.

All these reasons mean that.
support will always tell us, "we're producing X per day".
and we'll always ask "why do we only see Y per day shipped."

your psudo code suggests that I should have had a 185 day wait. (26 week)
and that I'm only half way through that at the moment.

That suggests that the wait from order time could be as much as 6 months. and ties in pretty nicely with what we've seen thus far.
even ties in nicely with what support are saying now.
e.g. may orders have shipped as late as October, June orders should all be shipped by the start of November
July orders should start shipping in November. - but I expect that they will slip to December.

I expect that as time goes on that code will need revising.
I think blog posts suggest that from July - September there were 300 printers made?
from September to October that seems to have jumped to 700?

Looking at the blog postings where production updates have been given...
shipping starts jul 10
10 per day
August 8 shipped over 100, qry 240? at ten per day
now they say that they can make 10 - 15 per day

August 17 they said We've shipped over 150 printers. (5 weeks = 30 days, surely this shoudl be 600 at ten per day?!)

August 24 250 printers shipped.
september 7 = 350 printers shipped

september 14 = 400 printers shipped (finally shitting just less than ten per day!)
september 21 = 500 shipped
October 5 = (around) 700

Solidoodle have constantly said that they are producing more than they have been producing.
but the good news is that it is getting better.

plotting this data in excel, and allowing for some smoothing. working a size day week, assuming constant output each day...

I believe that in week one they could only have been making around 2 per day.
and they amount per day has steadily increased.
week 1, (2 per day), week 2 (3 per day) and so on.

the bad news is that given the last two updates 21/09 500 have shipped,
then there's been a redesign
5/10 700 have shipped.
it looks like there has been a slowing in production with the new re-design. -it also looks like solidoodle have never consistently hit more than 20 units per day.
see attached spreadsheet

I would prefer that shipped printers only be included in the wiki.  We want to see trends in total weeks waited, and "weeks waited so far" kind of clutters up that column, especially since you can do sorts on all of the columns.  It has been hard enough to figure out shipping from this thread since so many people list pending to the point that Brad tried to start "Shipping Only" threads.  I see the table as a replacement for those. 

I know that invoice #s are better trackers, but it has been much more rare for people to include them, while everyone lists their order #s.  I think the relationship between Order and Invoice #s becomes less important if we can get a list of actual serials.  Most of the discussion about those two numbers is an attempt to get at the # of printers produced, which is what serial tells us directly.

The date listed as shipped is the best metric to go on, since transit time is variable, and it is starting to sound like the time between shipped status and actually leaving the factory is a little variable as well.   I guess we could include delivery time, but that would require knowing the users' country, and don't have many of those. 

If you are already listed in the wiki, please add your serial.  If you just changed to "Shipped" please enter your info and come back to fill in the serial once your printer arrives.

Yours shipped on the 16th. I personally did not expedite your order. Sometimes, the shipping guys will ship an order out of order if it helps them get more printers out in a day.

If someone has waited longer, they can certainly complain here, and then we will get the data point when it ships.

I think it isn't FIFO so much as they start production in order, or maybe a batch hits the starting line all at once.  Some printers go to faster techs and hit the finish line sooner.  It is likely that they don't all get through QC at the same time.  If serials get assigned to orders, then if your printer fails QC and needs correction it won't ship before the orders behind it. 

Also it is possible that not all assembly steps happen every day.  If they don't have enough staff to put several people on every single step, they might have everyone work on one subset of assembly one day, then move to another set of steps on the next.   It might not be 20 printers completed per day, but every 3 days 60 printers hit QC.  The orders that are without case might get a head start. 

John has mentioned that the weekends are "parts prep."  Does that mean you divide shipped printers by 6 days or 5?  Production is only 5 days, but it the rate is higher because the prep work has been moved to Saturday.