576 Reply by vkm083185

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Re: Orders Shipping List

devilman2075 wrote:
vkm083185 wrote:
IanJohnson wrote:

There have been several threads around, especially at the google groups.  It has been attributed a lot to wobbly Z rods, but it seems to come down to some rods having problems with the threads, causing inconsistencies in the length of moves when changing layers.  Hopefully they are either changing suppliers or working out a way to detect the bad rods before installing them.  We don't know for sure, that is the kind of thing any company would keep to themselves.

Ian, is this a wide spread problem or something that perhaps was due to a "batch" of bad hardware specs or such???  I am REALLY hoping for a good unit, but I'll be on the look out for this problem.  Thanks!  Kevin

Widespread but mainly regarding .1mm prints


Well, looks like I'll be in the soup then, lol.  I DEF want to do some .1mm prints, although I will be doing some prints with normal tolerances because I am covering the finished product.  I hope to search Google groups and get some good info in the next few days...:)

577 Reply by Tesla

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Re: Orders Shipping List

cameron20020 wrote:

and mine has just shipped:
Order #5475
Placed on: 01/NOV/2012
Shipped: 18/JAN/2013

Solidoodle 2 Pro Model & 2 rolls of filament

So glad its finally shipping!


Congrats, your going to love it.

578 Reply by RGargus

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Re: Orders Shipping List

Still waiting here. Original SD2 order July 23, updated order November 18 for SD3 (#5480).  Last email said that I should receive my printer within the first 2 weeks of January.  Alas, my SD3 is so far a vapor printer.

579 Reply by Manx

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Re: Orders Shipping List

hi RGargus i am int he same boat i called them again today, i called them monday too they said they are waitign on parts to finish assembly and on new packing boxs.

I was told they "should" go out next week. I will be callign them 3 times next week and 5 the weekafter then 10 the weekafter that . i'm just wanting my printer.

Order ID: #5849 Status: Pending
Date Added: 18/11/2012

they told me i should be #8 on the list for sd3's to ship out if that helps

580 Reply by rjp350z (edited by rjp350z 2013-01-18 22:40:49)

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Re: Orders Shipping List

Manx,  that's some good news.  I will start calling too next week.  If you are #8 at order #5849 I should be close to the beginning at #5833...  WOOHOO... The waiting is killing me wink

581 Reply by satman49

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Re: Orders Shipping List

did you skype them or call on  actual phone? Got a phone # if the latter?

SD3, E3D hotend,linear bearing on x/y axis',pillow block bearing on y conneting rod, ball bearngs on front y axis, fan on y stepper motor.

582 Reply by RGargus

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Re: Orders Shipping List

Manx wrote:

hi RGargus i am int he same boat i called them again today, i called them monday too they said they are waitign on parts to finish assembly and on new packing boxs.

I was told they "should" go out next week. I will be callign them 3 times next week and 5 the weekafter then 10 the weekafter that . i'm just wanting my printer.

Order ID: #5849 Status: Pending
Date Added: 18/11/2012

they told me i should be #8 on the list for sd3's to ship out if that helps

yeah, that tells me that I am an early orderer.  My number is 5840, not 5480 as I earlier stated, my bad.  Must come from the frustration of waiting months and months.  Still, if you are number 8, surely I am at a minimum of number 7.

583 Reply by RGargus

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Re: Orders Shipping List

While I understand that shipping can cause some alignment issues, it is difficult to find that an acceptable reason to wait for months and months for the delivery of a device that is claimed to be so tough that it can be stood on by a 200 lb man, a claim made to demonstrate how "tough" the device is.  So, that said, is shipping so hazardous that special parts must be made to be able to deliver it safely?  The earlier shipping methods included filling it with "peanuts".  Was that successful, or not?  Would it not work now?  Personally, I have waited to the point that I now have begun to question why I ever dedicated this much money into this project.  I am told that it is worth the wait, and I dont doubt it is.  However, this form of duress is worthy of better feedback which has been at best, sparce and inaccurate.  Ship!  My patients are shreaded, I want my printer.

584 Reply by ronsii

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Re: Orders Shipping List

RGargus wrote:

While I understand that shipping can cause some alignment issues, it is difficult to find that an acceptable reason to wait for months and months for the delivery of a device that is claimed to be so tough that it can be stood on by a 200 lb man, a claim made to demonstrate how "tough" the device is.  So, that said, is shipping so hazardous that special parts must be made to be able to deliver it safely?  The earlier shipping methods included filling it with "peanuts".  Was that successful, or not?  Would it not work now?  Personally, I have waited to the point that I now have begun to question why I ever dedicated this much money into this project.  I am told that it is worth the wait, and I dont doubt it is.  However, this form of duress is worthy of better feedback which has been at best, sparce and inaccurate.  Ship!  My patients are shreaded, I want my printer.


Simple physics, A 200 pound static load is nothing compared to just a 15 pound object dropped from 4 feet stopping in less than a tenth of a second, or maybe the box was on a top level of conveyor sorting app. and got knocked 20+ feet to land flat on concrete :0) Good luck with any printer coming out of that working smile

585 Reply by IanJohnson

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Re: Orders Shipping List

Peanuts was wildly unsuccessful.   People were constantly posting about receiving broken printers until they beefed up the Y carriages and got custom shipping materials.   I don't recall hearing about shipping damages since they got the new boxes.   You might be able to stand on the printer, but when the UPS guys start tossing the boxes underhand, you will be glad they waited for the custom packaging.

586 Reply by Manx

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Re: Orders Shipping List

http://www.youtube.com/watch?v=qGCdOmykOOg

the reason your printers are broken

587 Reply by IanJohnson

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Re: Orders Shipping List

Maybe they should go with FedEx instead - http://www.youtube.com/watch?v=Z1mhz1-biEY

588 Reply by Tesla

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Re: Orders Shipping List

IanJohnson wrote:

Peanuts was wildly unsuccessful.   People were constantly posting about receiving broken printers until they beefed up the Y carriages and got custom shipping materials.   I don't recall hearing about shipping damages since they got the new boxes.   You might be able to stand on the printer, but when the UPS guys start tossing the boxes underhand, you will be glad they waited for the custom packaging.


The other item SD can't contol is the weather or temp.    My SD box was brought indoors and allowed to warm to room temp., that wasn't enough.   Firm belief it got so cold in shipping that the grease they use became more glue like.

When testing out of the box my Y became unmovable.   Had to free up the Y and move the Y axis back and forth until the axis was in working condition.

Also out of the box the cold in shipping, caused the filament inside the hot end to stick and clog.   Beleive SD should back out the filament as much as possible before shipping.

589 Reply by RGargus (edited by RGargus 2013-01-19 17:10:34)

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Re: Orders Shipping List

Okay, point made about inertia, having been a physics major in college, I understand that and all, but I cannot ever remember waiting this long for anything.  I would be much happier with a straight forward honest answer as to what is happening, and a realitic answer as to when it will finally be sent.

590 Reply by IanJohnson

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Re: Orders Shipping List

Sounds like "We are waiting on parts to finish and pack" is pretty straightforward.  As for when, they may not know either.  When getting stuff shipped from China it is usually "Last seen in sorting in Shenzen on XX/XX" and then days or weeks later it shows up.  Hopefully when their parts arrive there will be nothing wrong with them.  Sometimes their own estimates can get derailed by suppliers' mistakes.

591 Reply by RGargus

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Re: Orders Shipping List

IanJohnson wrote:

Sounds like "We are waiting on parts to finish and pack" is pretty straightforward.  As for when, they may not know either.  When getting stuff shipped from China it is usually "Last seen in sorting in Shenzen on XX/XX" and then days or weeks later it shows up.  Hopefully when their parts arrive there will be nothing wrong with them.  Sometimes their own estimates can get derailed by suppliers' mistakes.

I missed that post.. even looking back, I don't see it.  I know they have been swamped with their unexpected success.  but I received two emails in December, one saying it was impossible to estimate delivery, and the same day, one saying I would receive it "within the first two weeks of January".  It is likely easier to be patient when you already have one in your hands.

592 Reply by IanJohnson

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Re: Orders Shipping List

It was Manx, a few posts back-

hi RGargus i am int he same boat i called them again today, i called them monday too they said they are waitign on parts to finish assembly and on new packing boxs.
I was told they "should" go out next week. I will be callign them 3 times next week and 5 the weekafter then 10 the weekafter that . i'm just wanting my printer.

593 Reply by Nakaleen (edited by Nakaleen 2013-01-21 01:35:32)

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Re: Orders Shipping List

krist10an wrote:

The email that they sent to me about the printer being shipped was in my spam folder.

Why didn't I think of that.........

Sure enough in the spam folder is an e-mail on the 18th of Jan, informing my my order was shipped.

Details:
Solidoodle 2 Expert Model
Order # 5487
Order Date 02-11-12
Status Shipped 18-01-13

594 Reply by jgarder (edited by jgarder 2013-01-23 02:36:35)

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Re: Orders Shipping List

so how long do you guys think it will be until order #7900 ships ?hahaha

i ordered my sd 3 today and im sure its going to be worth the wait

595 Reply by Mr. Yoell

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Re: Orders Shipping List

jgarder wrote:

so how long do you guys think it will be until order #7900 ships ?hahaha

i ordered my sd 3 today and im sure its going to be worth the wait

Order ID: #7903 here.
Also a sd3

596 Reply by brett

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Re: Orders Shipping List

Mr. Yoell wrote:
jgarder wrote:

so how long do you guys think it will be until order #7900 ships ?hahaha

i ordered my sd 3 today and im sure its going to be worth the wait

Order ID: #7903 here.
Also a sd3

SD3 #6059 here, get to the back of the line.

597 Reply by luketylerjohnson (edited by luketylerjohnson 2013-01-23 16:35:23)

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Re: Orders Shipping List

I just received ship notification on my Order ID: #6190.

Solidoodle 3D Printer, 2nd Generation
  - Solidoodle 2 Options: Pro Model

Date Added    Status   
30/11/2012    Processed   
23/01/2013    Shipped

598 Reply by rjp350z

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Re: Orders Shipping List

Just received a status update from John that my SD3 should be shipping in next 2-4 weeks

Order#: 5833
Date Ordered: 11/18/12

599 Reply by lotw_1

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Re: Orders Shipping List

Seems they have split the shippings from SD2 & SD3.  6190 shipped and 5833 in 2-4 weeks.

600 Reply by brett

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Re: Orders Shipping List

rjp350z wrote:

Just received a status update from John that my SD3 should be shipping in next 2-4 weeks

Order#: 5833
Date Ordered: 11/18/12

Well, so much for the 8-10 weeks. I just passed week 8 (11/26/12) on mine and I'm quite a ways behind you.