26

Re: How's the quality of support been lately?

satman49 wrote:

I still have a : boat anchor: here waiting on replacements parts even tho they said my order would be expidited. That's almost a  week ago.

That *IS* expedited... standard spare parts replacement takes four weeks normally tongue

27

Re: How's the quality of support been lately?

lol they need a dictionary.

SD3, E3D hotend,linear bearing on x/y axis',pillow block bearing on y conneting rod, ball bearngs on front y axis, fan on y stepper motor.

28

Re: How's the quality of support been lately?

What parts are you waiting for?  I can't imagine any part that I would order direct from them even if they were free.
Don't get me wrong I love my SD3 but I am very happy that it is full of mods that bring it to its full potential.

Printit Industries Model 8.10 fully enclosed CoreXY, Chamber heat
3-SD3's & a Workbench all fully enclosed, RH-Slic3r Win7pro, E3D V6, Volcano & Cyclops Hot End
SSR/500W AC Heated Glass Bed, Linear bearings on SS rods. Direct Drive Y-axis, BulldogXL
Thanks to all for your contributions

29 (edited by satman49 2014-01-08 21:56:42)

Re: How's the quality of support been lately?

I ordered a Printrboard and hotend parts.I explained to them that I was completely down and needed the parts asap.I just didn't order to have spares.

SD3, E3D hotend,linear bearing on x/y axis',pillow block bearing on y conneting rod, ball bearngs on front y axis, fan on y stepper motor.

30

Re: How's the quality of support been lately?

Well I hope they are giving them to you...
If not... can you say RUMBA and E3D big_smile

Printit Industries Model 8.10 fully enclosed CoreXY, Chamber heat
3-SD3's & a Workbench all fully enclosed, RH-Slic3r Win7pro, E3D V6, Volcano & Cyclops Hot End
SSR/500W AC Heated Glass Bed, Linear bearings on SS rods. Direct Drive Y-axis, BulldogXL
Thanks to all for your contributions

31

Re: How's the quality of support been lately?

yea my next step.

SD3, E3D hotend,linear bearing on x/y axis',pillow block bearing on y conneting rod, ball bearngs on front y axis, fan on y stepper motor.

32

Re: How's the quality of support been lately?

Both worthy upgrades if you decide to go that route.

Printit Industries Model 8.10 fully enclosed CoreXY, Chamber heat
3-SD3's & a Workbench all fully enclosed, RH-Slic3r Win7pro, E3D V6, Volcano & Cyclops Hot End
SSR/500W AC Heated Glass Bed, Linear bearings on SS rods. Direct Drive Y-axis, BulldogXL
Thanks to all for your contributions

33

Re: How's the quality of support been lately?

Which board do you have?

SD3, E3D hotend,linear bearing on x/y axis',pillow block bearing on y conneting rod, ball bearngs on front y axis, fan on y stepper motor.

34

Re: How's the quality of support been lately?

I have a Rumba that is uninstalled but it's in the works for the next day.

Printit Industries Model 8.10 fully enclosed CoreXY, Chamber heat
3-SD3's & a Workbench all fully enclosed, RH-Slic3r Win7pro, E3D V6, Volcano & Cyclops Hot End
SSR/500W AC Heated Glass Bed, Linear bearings on SS rods. Direct Drive Y-axis, BulldogXL
Thanks to all for your contributions

35

Re: How's the quality of support been lately?

What revision and where did you get it

SD3, E3D hotend,linear bearing on x/y axis',pillow block bearing on y conneting rod, ball bearngs on front y axis, fan on y stepper motor.

36

Re: How's the quality of support been lately?

satman49 wrote:

What revision and where did you get it

it's mostly all in this thread. http://www.soliforum.com/topic/4987/ser … x3/page/3/
If you want to move over to that thread I can give you more info there.

Printit Industries Model 8.10 fully enclosed CoreXY, Chamber heat
3-SD3's & a Workbench all fully enclosed, RH-Slic3r Win7pro, E3D V6, Volcano & Cyclops Hot End
SSR/500W AC Heated Glass Bed, Linear bearings on SS rods. Direct Drive Y-axis, BulldogXL
Thanks to all for your contributions