Topic: [Dump] Emergency FW updater for Da Vinci Jr. 1.0
Hello,
I had a problem with my Jr 1.0 with FW version 2.4.2, my every spool gave an error and I couln't do any firmware update.
I contacted XYZPrinting, and they gave me this file so I could update my printer.
It seems to update FW to 2.4.4
If you want, you can have the updater file.
Here is what the XYZ's support said:
Hi Customer,
Our apologies for the delays, our office was closed during the Holidays causing a traffic in our system and loads of cases and we are working hard on resolving them all.
Please use the hotfix version that has been released by our engineers:
https://drive.google.com/open?id=162rPQ … PplYSMCY7n
Follow the next steps:
-Connect the printer to your computer. Make sure that the device is being detected.
-Extract the .exe file from the .zip folder that you downloaded.
-Run the .exe file
-Choose on what USB port you have inserted the printer (i.e. com3, com4, etc)
-Click upgrade
Please keep us posted with the result.
Best Regards,
Customer Care (Heddy)
XYZPrinting Inc.
www.xyzprinting.com