Topic: Brand New AiO - error code 0031
I received a brand new AiO for Christmas. Unfortunately, Its returning 0031 errors on first turn on. The head moved from left to right fine. Once it gets into the front right corner it starts making a bad noise. Shortly after it starts beeping and flashing lights with the error code 0031 on the screen.
I have been unable to log into the xyzprinting page. The "Log In" page just hangs.
So I tried google and came across a couple posts. Disconnected cables (those seem fine), home sensor not in correct position (Its hard for me to verify that since the images on those posts are for a different model, not AiO). Then I found this support page on xyz printings website, http://support.xyzprinting.com/us_en/He … p;level=3. But honestly the descriptions on this support page are horrible.
Any chance someone has some more advice on this one. My daughter and I were really looking forward to using this present over Christmas break.