Well I may have won....
Luckily I paid using Paypal, so i contacted them Tuesday and they said I should file a claim, so that is what I did.
And then guess what?!?
I received an email from Solidoodle saying my printer was ready to ship on Friday, but they noticed I initiated a chargeback. Shockingly they then called me around 3:00p.m. but I missed there call. I called them back but they don't ever answer so it was pointless.
I told Daniel that I haven't heard from them and now they are trying to do everything, so that I don't file a chargeback with paypal. They gave me some BS about being short staffed. I told Daniel on October 1st to ship my printer and its been over 2 weeks Im pretty sure you could have found sometime to email back. Especially when I set up a fake account asking questions about buying a printer and they responded back religiously with answers.
Here is the email they sent...
Hi Jason:
We apologize for the delayed response, we are experiencing a higher than normal volume of calls and emails, and we are currently short staffed in your customer service, as one of our representatives has taken leave to deal with some personal matters. Good news is that we have received the shipment of doors that we were awaiting, and we can most like have your printer shipped out to you by the end of the day tomorrow. I noticed that you have initiated a charge back with your card holder, and we completely understand why. We deeply apologize for the inconvenience this process has caused you. I can see that there is no filament on your order, if we include a free roll of filament, and have your order shipped out to you by tomorrow, will you consider keeping your order?
Best,
Daniel
I responded back saying that I do not want there printer and how awful of a company they are. He told me that he will allow the chargeback, which I could careless what he would allow because paypal said my funds will be back in my account 10/24 no matter what he said.
I am now probably going to purchase a lulzbot next week. Unless any members could suggest something else which I would be grateful for the input.