Here's an email I just sent out with some more info on assembly. I'll work this into the instructions:
Home now! A couple things:
When you assembled the auger and set the motor on base, the auger should have been slid all the way back, up against the flange, so the thrust bearing was compressed together. Was that the case? If not, then the auger will travel back once it starts rotating, as the pressure from the compressed plastic pushes it towards the motor. If there's a gap, it will push the motor backwards, which will cause the coupling to rise up. Does that make sense? I'll revise the instructions to ensure that does' happen again to others.
On the PID:
There a LED in the top left corner. When this is on, the heater is producing heat.
The top row of numbers is the current temperature, in degrees celsius. What is this showing when you first turn it on, and when the heater starts cycling?
The bottom row is the set point, which is changed by pressing "set", then the arrow keys, then pushing "set" again.