Mine's broken

Must have been damage in shipping. Contact John (aka solidoodlesupport), he will take care of you.

I think this acrylic multi-piece design isn't that strong.  The way they are pressing screws against very thin walls just seems wrong unless they bond the pieces together with superglue or something.  Which they don't

Lots of other problems too, I post on the google groups, I can repost here.

Oh, BTW, uploading pictures on this board stinks.... I've copied the pictures from my phone to my PC and then attache to the message, and now I have to resize them or they won't upload.. It tells me it's too large, but doesn't tell me how big to make them. (file size is too big? or image size is too big?)

This shouldn't be a hard process.  I wrote a web php image gallery 10 years ago that could resize the pictures for you, I know they can do that.  Sorry I'm bit bitter due to my broken new 3d printer.

Any luck with the printer? Support is always here to help

Thanks for that info. I have some more filament on order from 3Dprintergear which should hopefully arrive soon. I'll keep putting up with this until I can do a comparison. I just cant understand what I am doing wrong, which is the biggest issue. Half way through a print itll just stop extruding and start stripping the filament, then no matter what I do, its clogged and needs to be pulled apart.