1 Topic by Mix3rn

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Topic: Cannot connect

Hello guys.
I've been up and running my solidoodle 3 for a year now on my old windows 8 machine.
I have now bought a new windows 8.1 computer but unfortunately cannot run my solidoodle...

The problem:
In repetierhost when pressing connect:
"The connection failed with the following error: a device connected to the system is not functioning"
"Make sure your printer is connected, enabled, and connection data is set correct. Open printer settings?"


Okay, let me try to describe what's been done:
- I have installed manually serialdrivers within windows 8 "disabled forced driver signature" option.
- Tried 115200, and also 250000 baud rate. 63bit cache size.


Some screenies in attachment:

i.imgur.com/7IE3Pfz.png
i.imgur.com/TKc8eXC.png
i.imgur.com/3Yc9EJp.png
i.imgur.com/3Yc9EJp.png

Anyone interested in helping me? I'll buy ya a beer !

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2 Reply by n2ri

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Re: Cannot connect

check that correct com port selected and not used by other device

Solidoodle 2 with Deluxe kit cover & glass bed with heater. and 2nd board SD2 used not 3rd and alum platform not installed yet still wood. also need cooling fan installed to board. use Repetier Host couple vers. Slic3r also have all free ware STL programs

3 Reply by Mix3rn

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Re: Cannot connect

The port number in device manager and repetier host are correct. Have tried a highter number such as 20 too see if the port is in use by another program, but with no success..


Why can't I connect to my solidoodle..? sad

4 Reply by adrian

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Re: Cannot connect

the easiest thing would really be to check if the printer connects fine using another PC; just to quarantine the issue to either the printer or the new PC...

Beyond that, your setup outwardly would appear correct... 250000 is the correct speed.

Does the PC issue the 'up chimes' when you connect the USB cable? Is the device listed in device manager under comports with now exclamation marks or other errors ?

5 Reply by n2ri (edited by n2ri 2014-08-10 19:41:51)

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Re: Cannot connect

device manager dont see these printers like other peripherals. only if a com port is in use, not even what is using the port. I had this problem recently after connecting a different serial device (always happens if the device is like a PDA Sync connection) I had to rename the com port (com 5 was my old name) to com 12 to force the other device to find another port as I needed the connection and found no other way. com ports get picked at 1st time of installing a device and even if USB if its being used as serial they get set with no option to change so try to use highest number possible cause new devices just grab next one available starting at 3 and searching upward.

trouble shooting trial;
only way to see if your printers board is truly being seen through cable from puter is open device manager/com ports and watch ports while unpluging power to printer then plug it back in and see what number port disappears then comes back also listen for printer board to make a faint sound like it got a command. then you know connection is good and which port number is assigned to it.

but if all that works but error dont say port not availble due to in use already. then likely firmware on printer board needs updated or something is bad in hardware.
now if all the things in my string of events dont happen then find which part was skipped or didnt happen and thats where the connection error is e.g. if a com port dont disappear and come back maybe just a bad USB cable or not high enough quality cable or too long for full signal etc.

any time you connect a new serial type device make sure your 3D printer is powered and connected 1st so that port is in use and new device will not grab it. this cost me over a week delay starting a 3Dhub print job and many days no sleep banging head and fussing at Solidoodle techs for not being able to help me find it. and after talking with both my IT degreed sons and others on these forums I started figuring out how to narrow my search for the needle in the needle stack lol

Mitch

PS if not a computer tech dont try finding where to rename a com port its in advanced settings of ports and addmin rights only access for good reason. BTW I use win XP service pack 3 so other OS may differ

Solidoodle 2 with Deluxe kit cover & glass bed with heater. and 2nd board SD2 used not 3rd and alum platform not installed yet still wood. also need cooling fan installed to board. use Repetier Host couple vers. Slic3r also have all free ware STL programs

6 Reply by n2ri (edited by n2ri 2014-08-10 05:44:00)

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Re: Cannot connect

just saw your using windows 8... what printer model and is it the new or old board on printer thats what baud rates are about. may need dif software versions, repeteir host etc for win8 if its even compatible. win 7 can use compatibility mode for OS you used b4 but win8 dont have that ability. also if you used 32bit b4 and now 64bit thats the problem.

Solidoodle 2 with Deluxe kit cover & glass bed with heater. and 2nd board SD2 used not 3rd and alum platform not installed yet still wood. also need cooling fan installed to board. use Repetier Host couple vers. Slic3r also have all free ware STL programs

7 Reply by n2ri (edited by n2ri 2014-08-10 05:49:42)

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Re: Cannot connect

another thing, the new win8 (like the thin tablets etc) wont run serial port connections from what I have heard. maybe microsloth has a patch for that. or see if the new windows will let you install another OS with it for your printer to use like lenix or dif ver of win. my sons run 3 dif OS on theres

Solidoodle 2 with Deluxe kit cover & glass bed with heater. and 2nd board SD2 used not 3rd and alum platform not installed yet still wood. also need cooling fan installed to board. use Repetier Host couple vers. Slic3r also have all free ware STL programs

8 Reply by Mix3rn (edited by Mix3rn 2014-08-10 18:54:12)

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Re: Cannot connect

Hello again. Tried connecting solidoodle with arduino IDE.. And I get the following message: "Com3 is already in use"
Hmmm.. ! So the Arduino IDE reporting the comport as already in use. That's probably why repetierhost wont connect.

Here's an error message in repetier:

Se slutten av denne meldingen for detaljert informasjon om aktivering av 
JIT-feilsøking (Just In Time) i stedet for denne dialogboksen.

************** Unntakstekst **************
System.UnauthorizedAccessException: Ingen tilgang til porten COM3.
   ved System.IO.Ports.InternalResources.WinIOError(Int32 errorCode, String str)
   ved System.IO.Ports.SerialStream..ctor(String portName, Int32 baudRate, Parity parity, Int32 dataBits, StopBits stopBits, Int32 readTimeout, Int32 writeTimeout, Handshake handshake, Boolean dtrEnable, Boolean rtsEnable, Boolean discardNull, Byte parityReplace)
   ved System.IO.Ports.SerialPort.Open()
   ved RepetierHost.model.PrinterConnection.open()
   ved System.Windows.Forms.ToolStripItem.RaiseEvent(Object key, EventArgs e)
   ved System.Windows.Forms.ToolStripMenuItem.OnClick(EventArgs e)
   ved System.Windows.Forms.ToolStripItem.HandleClick(EventArgs e)
   ved System.Windows.Forms.ToolStripItem.HandleMouseUp(MouseEventArgs e)
   ved System.Windows.Forms.ToolStrip.OnMouseUp(MouseEventArgs mea)
   ved System.Windows.Forms.ToolStripDropDown.OnMouseUp(MouseEventArgs mea)
   ved System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
   ved System.Windows.Forms.Control.WndProc(Message& m)
   ved System.Windows.Forms.ToolStrip.WndProc(Message& m)
   ved System.Windows.Forms.ToolStripDropDown.WndProc(Message& m)
   ved System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   ved System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Innlastede samlinger **************
mscorlib
    Samlingsversjon: 2.0.0.0
    Win32-versjon: 2.0.50727.8000 (FX35W81RTMGDR.050727-8000)
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v2.0.50727/mscorlib.dll
----------------------------------------
RepetierHost
    Samlingsversjon: 1.0.0.0
    Win32-versjon: 1.0.0.0
    CodeBase: file:///C:/Program%20Files/Repetier-Host/RepetierHost.exe
----------------------------------------
System.Windows.Forms
    Samlingsversjon: 2.0.0.0
    Win32-versjon: 2.0.50727.7905 (win9rel.050727-7900)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
    Samlingsversjon: 2.0.0.0
    Win32-versjon: 2.0.50727.7905 (win9rel.050727-7900)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
    Samlingsversjon: 2.0.0.0
    Win32-versjon: 2.0.50727.7905 (win9rel.050727-7900)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
OpenTK
    Samlingsversjon: 1.1.0.0
    Win32-versjon: 1.1.804.3121
    CodeBase: file:///C:/Program%20Files/Repetier-Host/OpenTK.DLL
----------------------------------------
System.Xml
    Samlingsversjon: 2.0.0.0
    Win32-versjon: 2.0.50727.7905 (win9rel.050727-7900)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Accessibility
    Samlingsversjon: 2.0.0.0
    Win32-versjon: 2.0.50727.7905 (win9rel.050727-7900)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Accessibility/2.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
System.Windows.Forms.resources
    Samlingsversjon: 2.0.0.0
    Win32-versjon: 2.0.50727.7905 (win9rel.050727-7900)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms.resources/2.0.0.0_no_b77a5c561934e089/System.Windows.Forms.resources.dll
----------------------------------------
System.Core
    Samlingsversjon: 3.5.0.0
    Win32-versjon: 3.5.30729.7903 built by: Win9Rel
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Core/3.5.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
OpenTK.GLControl
    Samlingsversjon: 1.1.0.0
    Win32-versjon: 1.1.804.3121
    CodeBase: file:///C:/Program%20Files/Repetier-Host/OpenTK.GLControl.DLL
----------------------------------------
mscorlib.resources
    Samlingsversjon: 2.0.0.0
    Win32-versjon: 2.0.50727.8000 (FX35W81RTMGDR.050727-8000)
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v2.0.50727/mscorlib.dll
----------------------------------------
System.resources
    Samlingsversjon: 2.0.0.0
    Win32-versjon: 2.0.50727.7905 (win9rel.050727-7900)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.resources/2.0.0.0_no_b77a5c561934e089/System.resources.dll
----------------------------------------

************** JIT-feilsøking **************
Når du skal aktivere JIT-feilsøking (Just In Time), må .config-filen for dette
programmet eller datamaskinen (machine.config) ha
jitDebugging-verdien angitt i delen system.windows.forms.
Programmet må også kompileres med feilsøking
aktivert.

For eksempel:

<configuration>
    <system.windows.forms jitDebugging="true" />
</configuration>

Når JIT-feilsøking er aktivert, blir alle ubehandlede unntak
sendt til JIT-feilsøkingen som er registrert på datamaskinen,
i stedet for å bli behandlet av denne dialogboksen.

Ingen tilgang til porten COM3" Means "no access to com 3 port"

9 Reply by n2ri

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Re: Cannot connect

yup what I had. but Com 3 is always used by computers for web/phone use, so there should be a higher number in drop down list mine had com5, if not click refresh ports then use the highest number on list and if still trouble go through my trouble shooting trial above.

Solidoodle 2 with Deluxe kit cover & glass bed with heater. and 2nd board SD2 used not 3rd and alum platform not installed yet still wood. also need cooling fan installed to board. use Repetier Host couple vers. Slic3r also have all free ware STL programs

10 Reply by n2ri (edited by n2ri 2014-08-10 19:56:01)

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Re: Cannot connect

SOLIDOODLE TECHS take notes on this issue as your gonna be having lots more like it with everything updating.
I got zero jobs done for my 3Dhub, zero sleep, insufficient tech support, tons of headaches and frustration for over 170 hours straight. over this issue.
research how to force change com port for SD printer to higher number like 18 or above since only system com3 is permanent in bios. every device that gets plugged in grabs lowest available port number. and the only Windows OS with support now is windows 8 but they dont even help with this issue. so all windows OS are not getting any help here.

Mitch

Solidoodle 2 with Deluxe kit cover & glass bed with heater. and 2nd board SD2 used not 3rd and alum platform not installed yet still wood. also need cooling fan installed to board. use Repetier Host couple vers. Slic3r also have all free ware STL programs

11 Reply by altpersona

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Re: Cannot connect

cannot connect w/ vista.

the SD responds a little. it up chimes when i connect and the SD noises change when I click the 'Connect' button.

after that all i get is command waiting and unknown command "?".

would love to just use the thing w/ linux, but that seems to be a bigger nightmare than getting vista to work.

is a .deb file that hard? :bangshead:

its been a year since i touched this thing, it's becoming clearer why that is.

12 Reply by n2ri

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Re: Cannot connect

yes thats the same issue of wrong com port being used after another device has grabbed it when not using the printer. thats one of the issues 3D "virtual printers" have since they are not in registry as a printer or any known device by device manager. thats why I had to go into the com port it was trying to use and change the number to a much higher one as stated above. then when the device that stole that port trys to connect it just finds new port and alls good. I sugest making the 3D printers com port number 18 or higher if your system can go higher. I use a very advanced model laptop that can have as many as 18 com ports in use at same time and I own about that many things to "plug N play" for it hence why I say this. due to system not knowing its port is in use unless connected and running.

Solidoodle 2 with Deluxe kit cover & glass bed with heater. and 2nd board SD2 used not 3rd and alum platform not installed yet still wood. also need cooling fan installed to board. use Repetier Host couple vers. Slic3r also have all free ware STL programs

13 Reply by Mix3rn

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Re: Cannot connect

Yeah, I have set the port to com 18, and 19, and also 60. But it still tells me that the port in already in use and;
"a device connected to the system is not functioning"

Hm...

14 Reply by n2ri

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Re: Cannot connect

so after making the new port did you reboot and select the new port in the drop down menu in repetier host connections settings? that worked for me.

Solidoodle 2 with Deluxe kit cover & glass bed with heater. and 2nd board SD2 used not 3rd and alum platform not installed yet still wood. also need cooling fan installed to board. use Repetier Host couple vers. Slic3r also have all free ware STL programs

15 Reply by Mix3rn

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Re: Cannot connect

Yes, but still getting the error message "a device connected to the system is not functioning"


A funny thing doh.. Plugging in sd3 in a usb3.0 port. Success! At least for a few secs.. Then it automatically disconnects again. And reconnects. Over and over again.. ? ;s

16 Reply by n2ri

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Re: Cannot connect

never saw that. weird

Solidoodle 2 with Deluxe kit cover & glass bed with heater. and 2nd board SD2 used not 3rd and alum platform not installed yet still wood. also need cooling fan installed to board. use Repetier Host couple vers. Slic3r also have all free ware STL programs

17 Reply by Mix3rn

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Re: Cannot connect

I read something about windows 8.1 usb 3.0 enchated power saving or something.
But the usb powersaving fuction is turned off.

18 Reply by n2ri

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Re: Cannot connect

do you have an USB2 port still? maybe the USB3 dont work with the printer software

Solidoodle 2 with Deluxe kit cover & glass bed with heater. and 2nd board SD2 used not 3rd and alum platform not installed yet still wood. also need cooling fan installed to board. use Repetier Host couple vers. Slic3r also have all free ware STL programs

19 Reply by n2ri

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Re: Cannot connect

search to see if others have issues using that windows version with your printer or if it needs other software etc

Solidoodle 2 with Deluxe kit cover & glass bed with heater. and 2nd board SD2 used not 3rd and alum platform not installed yet still wood. also need cooling fan installed to board. use Repetier Host couple vers. Slic3r also have all free ware STL programs

20 Reply by n2ri

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Re: Cannot connect

thats exactly why I recently bought another laptop similar to mine so if mine quits I wont have to deal with the new microsloth crap for all my older stuff I need to use

Solidoodle 2 with Deluxe kit cover & glass bed with heater. and 2nd board SD2 used not 3rd and alum platform not installed yet still wood. also need cooling fan installed to board. use Repetier Host couple vers. Slic3r also have all free ware STL programs

21 Reply by Mix3rn

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Re: Cannot connect

NEW UPDATE:

I figured that if the sd3 is only powered by usbpower it WILL connect, and function!
But when I connect the power suply to the sd3, repetier will give me the error message  "a device connected to the system is not functioning..

May I have a bad power suply?


Thanks

22 Reply by wire10ga

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Re: Cannot connect

it could be, but it could also be when the ps is hooked up is putting too much noise on the 5v line.  or you may have a bad 5v regulator on the main board.

SD2 - Glass Bed, Fans on PCB and Y motor, Custom enclosure
Slicer - Simplify3D

wire10ga's Website

23 Reply by Mix3rn

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Re: Cannot connect

wire10ga wrote:

it could be, but it could also be when the ps is hooked up is putting too much noise on the 5v line.  or you may have a bad 5v regulator on the main board.

How can I check that?
Trying to solve this with solidoodle techs over email also..

24 Reply by wire10ga

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Re: Cannot connect

Only good way to really see would be to put an scope on the 5v line.  If you don't have a scope, try finding a different power supply that you can test with. As long you don't move the motors or power up the heaters, you could get away with a smaller power supply just for test if your power supply is causing the problem.

SD2 - Glass Bed, Fans on PCB and Y motor, Custom enclosure
Slicer - Simplify3D

wire10ga's Website