1 Topic by m3dOwner (edited by m3dOwner 2014-07-31 02:57:03)

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Topic: Buddy ordered SD3 and received SD2

My roommate ordered an SD3. It came with the SD2 print bed (6x6x6) and an SD2 motherboard (has the number 2 written on it).

Do the SD2 and SD3 cases have identical dimensions? Because his frame is the SD3 frame dimensions (13.5" x 14" x 14").

Also, the zip tie over the fan/heatsink/cables on the extruder was tied in a way that forced the belt to rub up against the carriage. That just seems incorrect because it was adding friction to the belt when it moved.

Has anyone else had these types of problems?

2 Reply by elmoret

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Re: Buddy ordered SD3 and received SD2

http://www.soliforum.com/topic/7009/wrong-solidoodle/

Solidoodle's QC is really slipping.

SD2 does not have the same frame size as SD3.

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3 Reply by wire10ga

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Re: Buddy ordered SD3 and received SD2

Demand they either ship you the right machine or send you a refund.

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4 Reply by adrian

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Re: Buddy ordered SD3 and received SD2

elmoret wrote:

http://www.soliforum.com/topic/7009/wrong-solidoodle/

Solidoodle's QC is really slipping.

SD2 does not have the same frame size as SD3.

But but.. they have a ticketing system now and all wink

5 Reply by solijohn

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Re: Buddy ordered SD3 and received SD2

m3dOwner wrote:

My roommate ordered an SD3. It came with the SD2 print bed (6x6x6) and an SD2 motherboard (has the number 2 written on it).

Do the SD2 and SD3 cases have identical dimensions? Because his frame is the SD3 frame dimensions (13.5" x 14" x 14").

Also, the zip tie over the fan/heatsink/cables on the extruder was tied in a way that forced the belt to rub up against the carriage. That just seems incorrect because it was adding friction to the belt when it moved.

Has anyone else had these types of problems?

PM me your friend's order ID number. I'll look into it.

elmoret wrote:

http://www.soliforum.com/topic/7009/wrong-solidoodle/
Solidoodle's QC is really slipping.
SD2 does not have the same frame size as SD3.

Weirdly enough: Not anymore.

We have phased out the SD2 frames, and all printers are being made with either the SD3 or SD4 frames.

Former Solidoodle employee, no longer associated with the company.

6 Reply by DePartedPrinter

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Re: Buddy ordered SD3 and received SD2

solijohn wrote:

We have phased out the SD2 frames, and all printers are being made with either the SD3 or SD4 frames.


Why?

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7 Reply by solijohn

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Re: Buddy ordered SD3 and received SD2

DePartedPrinter wrote:
solijohn wrote:

We have phased out the SD2 frames, and all printers are being made with either the SD3 or SD4 frames.


Why?

Simplifies production.  Helps us bring you some of the awesome sales you've been seeing lately.

Former Solidoodle employee, no longer associated with the company.

8 Reply by m3dOwner (edited by m3dOwner 2014-07-31 16:47:37)

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Re: Buddy ordered SD3 and received SD2

Thanks for responding quickly solijohn.

What about the zip tie over the x-axis belt? Does anyone have a picture of where that zip tie should be placed so I can verify it was in the wrong spot. The belt was being forced to rub up against the carriage because of the zip tie.

9 Reply by solijohn

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Re: Buddy ordered SD3 and received SD2

m3dOwner wrote:

Thanks for responding quickly solijohn.

What about the zip tie over the x-axis belt? Does anyone have a picture of where that zip tie should be placed so I can verify it was in the wrong spot. The belt was being forced to rub up against the carriage because of the zip tie.

The Zip tie is for shipping. You should clip it off before you print. We've used hose clamps in the past, but we would never make a zip-tie a permanent part of a printer.

Former Solidoodle employee, no longer associated with the company.

10 Reply by AZERATE

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Re: Buddy ordered SD3 and received SD2

solijohn wrote:

we would never make a zip-tie a permanent part of a printer.

That's one way you could cut down on costs, though. wink

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11 Reply by mdrVB6 (edited by mdrVB6 2014-07-31 20:42:24)

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Re: Buddy ordered SD3 and received SD2

We have phased out the SD2 frames, and all printers are being made with either the SD3 or SD4 frames.

So if the only difference is the print bed, then one could order an SD2 pro for $499 (and get it in the SD3 frame) and add the SD3 heat bed as a spare part and effectively have an SD3 for $550 instead of $599.  Just change your bed sizes in repetier.  Nice big_smile

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