1,276 Reply by samr7

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Re: Orders Shipping List

alcuin wrote:

Happy for you all who are getting shipping info, but bummed out at the same time.  Just emailed the support asking what my order status is.  Why are orders with order numbers higher than mine (19259) and order dates later than mine (11/22) being shipped, and my order status just still says "ok to ship"?

Order ID: 19451
Items: One SD4 (SD-3DP-4), nothing else
Date Ordered: November 27, 2013

Still "OK to ship."  Waiting patiently.

1,277 Reply by alcuin

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Re: Orders Shipping List

I ordered an SD4.  I got an email back from their support, they bumped me up to "priority", though still waiting for a shipping email or tracking number.

1,278 Reply by grob

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Re: Orders Shipping List

Hi everyone, time to join the excitement/impatience thread... smile
A quick question - does anyone know what the order status "Under Review" means? It's been there for 2 weeks, not sure that's an altogether good sign. Can't find any reference to it on the forum; a bit strange. Is there a list of what these things mean?

SD3. Mk2b + glass, heated enclosure, GT2 belts, direct drive y shaft, linear bearings, bowden-feed E3D v5 w/ 0.9° stepper
Smoothieboard via Octoprint on RPi

1,279 Reply by ronsii

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Re: Orders Shipping List

You might want to shoot them an email and check in case there is some issue with your payment or something...

1,280 Reply by knowack

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Re: Orders Shipping List

My SD4 arrived yesterday...probably won't have time to play with it until the weekend.

1,281 Reply by ITman496

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Re: Orders Shipping List

What extruder does it have?

1,282 Reply by samr7

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Re: Orders Shipping List

Awesome, SD4 shipped today!

When I ordered on November 27, the store page said SD4 was in stock, and ships in 3-4 weeks when in stock.

A couple weeks later, IIRC, they updated it to say that orders received after December 12 would ship in 2014, and they'd try to get earlier orders out in December.

Sometime after Christmas, IIRC, they updated it to say that orders received after December 28 would ship in 2-3 weeks, and orders received before would be shipped in early January.

So far it took seven weeks, and it won't arrive for another week according to UPS.  It'll make a nice ... late xmas present for my dad.

Anyway, I'm very happy that it shipped, and the time table appears to be way better than what folks have reported in the past.

1,283 Reply by knowack

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Re: Orders Shipping List

The extruder looks like clear acrylic.

1,284 Reply by grob

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Re: Orders Shipping List

Thought I should mention the problem was sorted out, real easy, the support guys were very helpful.
Now just counting down... smile

SD3. Mk2b + glass, heated enclosure, GT2 belts, direct drive y shaft, linear bearings, bowden-feed E3D v5 w/ 0.9° stepper
Smoothieboard via Octoprint on RPi

1,285 Reply by zipperboy

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Re: Orders Shipping List

Hi, order #20943 i ordered my printer about 4 days ago and it is marked ok to ship already, now i live just outside NYC what do you think the chances are of me getting it within the next week? i also emailed support and asked if i could somehow get a priorty shipping due to the fact i ordered it for my son who's birthday is the 23rd

1,286 Reply by solijohn

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Re: Orders Shipping List

zipperboy wrote:

Hi, order #20943 i ordered my printer about 4 days ago and it is marked ok to ship already, now i live just outside NYC what do you think the chances are of me getting it within the next week? i also emailed support and asked if i could somehow get a priorty shipping due to the fact i ordered it for my son who's birthday is the 23rd

Your chances aren't good. Shipping times are at 2-4 weeks. We *can* prioritize certain orders, but we are already quite close to the line here. If we shipped your order today, it would most likely not arrive on time.

Former Solidoodle employee, no longer associated with the company.

1,287 Reply by giniziz (edited by giniziz 2014-01-20 22:04:34)

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Re: Orders Shipping List

Hello all, first post for me.

#20611 - 01/3/2014 - Shipped 01/16/2014 - It should be arriving 01/22/2014 (Solidoole 2 Pro)

I can't wait for it to come in.

1,288 Reply by zipperboy

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Re: Orders Shipping List

oh im aware it wont arrive on time i just wanted it to arrive closer to his birthday instead of him having to wait 3 weeks

1,289 Reply by gtennefoss

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Re: Orders Shipping List

Are you going to be posting any new shipping updates here? Does ok to ship mean the printer is being boxed for shipment?

1,290 Reply by alcuin (edited by alcuin 2014-01-22 03:21:55)

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Re: Orders Shipping List

Just got my SD4 today.  Total wait time was 8 weeks, minus one for christmas/new year.  Had to loosen the y-axis belt, now it moves better.  My door doesn't seem to be magnetic though, thought it was advertised as such on the solidoodle faq page.

1,291 Reply by gtennefoss

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Re: Orders Shipping List

Wow 8 weeks. When I ordered mine they were quoting 2-3. I am in that window but I guess I should not be expecting anything soon. Rather wait and get one built right then have one that was rushed and has issues.

1,292 Reply by zchowdhury

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Re: Orders Shipping List

Order ID: #20529
Model: Solidoodle 4

Order Date: 12/31/2013
Shipping Date: 01/27/2014

Today they shipped it just after the 4 weeks smile

1,293 Reply by gtennefoss

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Re: Orders Shipping List

Very nice. My order number is about 200 after yours so maybe I will see mine in a couple weeks. Sounds like they are getting caught up.

1,294 Reply by renee

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Re: Orders Shipping List

Ordered a SD4 on Dec 17 and it arrived today ( Jan 29th ). Hooray!

1,295 Reply by grob

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Re: Orders Shipping List

Ordered SD3 on 01 Jan 2014
Shipped 07 Feb 2014
(c. 5 weeks)

Excited! big_smile

SD3. Mk2b + glass, heated enclosure, GT2 belts, direct drive y shaft, linear bearings, bowden-feed E3D v5 w/ 0.9° stepper
Smoothieboard via Octoprint on RPi

1,296 Reply by Sebastian

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Re: Orders Shipping List

Order ID: #20848
Date Added: 11/01/2014
Solidoodle 4 Shipped. Now i have to wait 2 weeks. Germany !

1,297 Reply by ddbcretin (edited by ddbcretin 2014-02-08 14:43:47)

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Re: Orders Shipping List

Order # 21206  SD3

Placed on 24 Jan 2014. 

The lead time was listed as 7-9 business days when I placed the order, but an email for Solidoodle said that shipping was now 2-3 weeks after the order was placed.   I'm hoping it ships within this window which means next week. 

Keeping fingers crossed. smile

1,298 Reply by josefcub

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Re: Orders Shipping List

Order ID: 21583
Date Added: 02/07/2014

OK to Ship

I'll be desperately trying to contain my excitement for the next month or so.  big_smile

josefcub's Website

1,299 Reply by solijohn

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Re: Orders Shipping List

josefcub wrote:

Order ID: 21583
Date Added: 02/07/2014

OK to Ship

I'll be desperately trying to contain my excitement for the next month or so.  big_smile

You should be noticing lead times narrowing once again. We are fully past the holiday slump.

Former Solidoodle employee, no longer associated with the company.

1,300 Reply by ddbcretin (edited by ddbcretin 2014-02-14 20:37:36)

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Re: Orders Shipping List

You should be noticing lead times narrowing once again. We are fully past the holiday slump.

So it would seem.


Got an email from Solidoodle that my SB3,  #21206, shipped today!  Wahoo!  big_smile


Received SD3 on 12 Feb.   Thanks Solidoodle!