Solidoodle Support Academy / Questions (Page 2 of 2)

Ha ha ha,
My 6'5 400lb penis will cock slap him into submission...

Or to put it another way. Keyboard warriors make me lol...

Firefly much? LOL

Could we maybe clear out the garbage, that I admittedly added to

The idea for this thread is valuable, but it will require constant modification and over watch...

Shame really, it started of as a reasonable idea...

Lends some weight to the other thread about maybe making rules though...

The forums, both here and on the Solidoodle forum, are full of questions and advice.  Much of the advice is useful and correct, although there are some misinformed postings.  There also are topics (like Z axis wobble) where there are so many opinions that it is difficult to distinguish what is really going on.

The single best thing we can do, as a community, is to start posting Symptom-Diagnosis-Solution sections in the Wikis.  People should go to the Wikis FIRST; if they cannot find what they need, they should then post a question.  And once they get a good answer, they should then post the Symptom-Diagnosis-Solution in the Wiki for the next guy.  Simply saying "Thanks!" does not help the next guy.  Soliforum is now large enough that finding old postings is increasingly difficult, unless you are fortunate enough to have a unique search term available to you.

The fact that Solidoodle has been unable or unwilling to document the maintenance of their product is frustrating.  It seems clear that we need to do it for them.

If we had been updating the Wiki carefully over the past six months, about 2/3 of the question traffic would be gone.  We could stop answering the same questions over and over again in the posts, because the answers would be in the Wikis.  And we could then focus on the really new issues (like that killer aquarium pump cooler).

As regards the forums themselves, we might be able to focus the discussions better if we had more precise forum topics (convert "Maintenance" to "Maintenance: Extruder", "Maintenance: Bed", "Maintenance: Parts not sticking", "Maintenance: Layers Moving", etc).

It could be beneficial for us to gather popular answer/solution threads  up and have a closed sticky thread that lists them in the short term.  It is easier than gathering the info and creating the needed wiki pages or creating any new documentation from scratch.  We could then use that collection of links to create those wiki's pages while pointing new users to the sticky immediately.

I always feel like an a hole saying did you try a search first, but you're right it's hard to believe how many times some of the same questions get asked,  and how patient people are in answering them.   Sometimes I just search and post the links to try not to discourage people.   Look back at my first posts I sound just like them.

It is kinda difficult to search, say "hot end clog", and have multiple threads come up in any logical order. Lots of times you will get the latest update in a thread that is labeled "hot end clog", which apparently nowadays is cross-continental threats and (did anyone compare anyone or any concept to Hitler in this thread yet?) comments which are not always relevant to the search terms. Ideally, any *solved* posts should be displayed first, then most relevant posts on down, not latest.

A solved for one might not be the solved for everyone though.  I think John @ sdsupport had a good idea for rating posts, but we'd need that to be sortable on search results.   It's tough to do without alienating the new user coming here for the first time without lots of forum experience.