Topic: Filament pushes loose PTFE cable
Hi all!
We own a Da Vinci Pro 3 in 1 and recently have made it work. However, within the first 4 prints we did, the filament roll got tied in a knot, and we noticed too late, resulting in the printer printing with air and the extruder trying to extrude stuck filament.
We untied the filament and tried a new print, needless to say it didn't work. The extruder motor would push filament through and the nozzle was properly fed as well (it's not clogged for sure) but the filament pushed the PTFE cable loose, first out of the printer head, and then from the extruder. The printer was then filled with loose filament.
We took apart the extruder housing to see if the motor was clogged or something and cleaned the cogwheels. Tried to print again but same problem arose.
We also pulled the PTFE cable out of the extruder end before, which may have been a mistake.
We now ordered a new PTFE 4mm outside 2mm inside and a new extruder pneumonic fitting to which the PTFE cable is connected and we hope that replacing those will fix it, but we're not sure.
Has anyone had this problem before? How did you fix it?
Thanks!
(PS. We're new to the 3D printer scene, hope I properly described the problem)
