Topic: Is 25% waste of cartridge filament the norm?
I just bought a DaVinci 1.0 off a friend that was completely frustrated with it. Now I understand why. Customer service is not what I would expect. For example, the filament cartridge shows 60m of filament remaining, but the xyz software keeps coming up with a filament low warning and not letting me print. This warning is not on the printer, it is on the computer, and you can not press ok and continue.
Unfortunately while dealing with customer support, I updated to the latest firmware, so I am now reading in the forums how I can flash the printer so I can get rid of the cartridge filament setup.
Has anybody else updated the newest firmware and done so with success?
Thank you.
