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SoliForum - 3D Printing Community → XYZ Printing DaVinci → 3DP01_FW_V1.2.4.bin
I got my XYZerocart today and it works great, bumped the bed and nozzle temps up a bit and getting great prints. I did get a software update a few minutes ago version 1.1.34.7 that I need to look at closer. Looks like it is updated to help in a future nozzle change and maybe PLA.
3D printers even now still require TLC, constant fiddling and mods, and like any hobby always have room for and will be needed to have upgrades and after market parts installed. If you bought the Da Vinci or Solid Doodle or even a Makerbot thinking it was good to go and you just had to load it and print I hate to break it to you but you may want to box it back up and return it as that is never going to be the 3D printing world any time soon.
I need to clarify. It was my first 3D printer I owned, but worked with others, including a MakerBot. So I know about fiddling.
However, if there was anything close to working out of the box it was the Da Vinci. I was printing great stuff the first day... WAY less fiddiling then the MakerBot.
My issue is the meddling from XYZ. To continue my update, they have had at least 2 updates to XYZware today... yet thye are not willing to admit they caused the issues. The tech support might be useful if they actually would read my entire response before sending me a canned message.
I don't disagree all the hardware hacks are the way to go. I just had something to print today that was important and things worked fine a few days ago before this "update".
I did find a repeatable error with firmware 1.2.4 if anyone can confirm (version 1 hardware). Unload cartridge will heat the extruder but the stepper motor no longer tries to back the filament out. Can someone see if that have this issue?
carl_m1968 wrote:3D printers even now still require TLC, constant fiddling and mods, and like any hobby always have room for and will be needed to have upgrades and after market parts installed. If you bought the Da Vinci or Solid Doodle or even a Makerbot thinking it was good to go and you just had to load it and print I hate to break it to you but you may want to box it back up and return it as that is never going to be the 3D printing world any time soon.
I need to clarify. It was my first 3D printer I owned, but worked with others, including a MakerBot. So I know about fiddling.
However, if there was anything close to working out of the box it was the Da Vinci. I was printing great stuff the first day... WAY less fiddiling then the MakerBot.
My issue is the meddling from XYZ. To continue my update, they have had at least 2 updates to XYZware today... yet thye are not willing to admit they caused the issues. The tech support might be useful if they actually would read my entire response before sending me a canned message.
I don't disagree all the hardware hacks are the way to go. I just had something to print today that was important and things worked fine a few days ago before this "update".
I did find a repeatable error with firmware 1.2.4 if anyone can confirm (version 1 hardware). Unload cartridge will heat the extruder but the stepper motor no longer tries to back the filament out. Can someone see if that have this issue?
Your reported error has been stated by other as well. I believe it was in this very thread or the other one about the update. But yes what you have happening has been confirmed by others.
Boxcarmib is having the same issue. Look at post #7 in this thread.
Duh..... sorry about that.
One thing's for sure, I'm on the stock firmware 1.1.E and the xyzware open mod and I won't be touching any stock firmware beyond that version or any stock xyz software with a barge pole !
You should jailbreak. Or to avoid warranty problems. Just read the forum and 'downgrade' to a more friendly firmware. It's imposible they could detect you did it. And you can always upgrade to the problematic firmware to leave it with the same problems 
But yeah repetier if your machine it's supported it's the way to go. Specially with software likes3d supporting it for better fine prints
I would have thought the xyzware mod was coded to prevent it talking to xyz's servers but I've got it blocked in the firewall anyway.
I may well switch to repetier at some point though.
Can someone point me at a newbie DaVinci orientated Repetier faq? I did a search/read the forum and there are alot of bit's and pieces on it on this forum of interest. The website isn't much better.
Specifically, I'm wondering if out of the box Repetier can do as good as the DaVinci stock firmware for me just plugging in a STL file and printing. I.E. not alot of tweaking for the same out of the box quality. I use my 3D printer as a tool and I've got something I need to get done. DaVinci 1.2.4 currently has my printer bricked. I'll have time later for tweaking and repetier sounds like the way to go.... obviously I need to do something with the firmware load, but if I'm going to reset the adrino board and force feed some firmware to it I'd rather be going forward then back.
Also, Da Vince just told me the real reason they don't allow downgrades. ;-) See below.
Thanks again for the help here... it was excellent.
-Jeff
--------------- (after they admitted they had an issue, their response to if I could reload 1.2.3 )-----------
Dear Mr. King,
We're sorry for the inconvenience caused.
Please kindly note that in order to preserve the lifetime and good print quality, the firmware cant be downgraded.
And please kindly be noted that we are checking this to the relevant department and will advise you as soon as possible.
Thank you.
Best Regards,
Customer Care (Mae)
XYZprinting Inc.
Well they've obviously retreated... as of this posting they're not listing any firmware at all. So basically abandoning everyone who upgraded as instructed and now have left them out to dry since the 12th.
What a bunch of amateurs.
Well they've obviously retreated... as of this posting they're not listing any firmware at all. So basically abandoning everyone who upgraded as instructed and now have left them out to dry since the 12th.
What a bunch of amateurs.
Can't say I'm too surprised about that.
Although I suppose there's a remote possibility they've removed it while they try to fix it.
Then again .....
They just sent me a hotfix of XYZware
http://support.xyzprinting.com/us_en/He … inci%201.0
which had embedded a new version of firmware 1.2.5
It could unload my filament now.
However still said I wasn't using a genuine cartridge even after an unload, reseat and load. Never once have a I used anything other then Da Vinci cartridges and I noticed it was reading the serial number/remaining of the cart just fine. This was my white which is what I needed to print my object for today.
Unloaded again, tried black, said it wouldn't recognize it which never once happened to me before. Repeatedly reseated, same result. Contacts look fine.
Unloaded black, then tried my kids orange cartridge which I rarely use and last time may have been prior to 1.2.3. This one fully worked and is printing now.
My guess is they are writing something to the cartridges now to try and detect bootleggers and haven't yet figured out all the error cases and are showing false positives. Of course, in the process they may have just created a bootlegger because I had never heard of Repetier until I started hunting around for others having the same issue. Speaking of, as I previously asked, is there a good FAQ available for it focused on Da Vinci users?
What a bunch of amateurs.
Indeed... they wouldn't even admit the error in the firmware to me and were trying to get me to remove the print head last night (which of course I refused to do).
They don't get it... they are going after, what maybe at best the 10% of users who might use non XYZ filament yet are screwing over the 90% who don't have any interest in that. I liked my Da Vinci and felt it did a good job with far less fuss then a makerbot at of course a much better price. Don't fault them for their business model and I had my eyes wide open there but they need to back it down a notch. My next printer will likely be an SLA and if they want to be even considering the customer service has to go up quite a bit.
Can someone who has downloaded 1.2.4 post the file somewhere. I want to have a look at the code (can't get it directly from xyz).
boxcarmib wrote:What a bunch of amateurs.
Indeed... they wouldn't even admit the error in the firmware to me and were trying to get me to remove the print head last night (which of course I refused to do).
They don't get it... they are going after, what maybe at best the 10% of users who might use non XYZ filament yet are screwing over the 90% who don't have any interest in that. I liked my Da Vinci and felt it did a good job with far less fuss then a makerbot at of course a much better price. Don't fault them for their business model and I had my eyes wide open there but they need to back it down a notch. My next printer will likely be an SLA and if they want to be even considering the customer service has to go up quite a bit.
I am pretty sure you have the backwards. The majority of users of the Da Vinci bought it for price and hackability. I would say the larger majority do not want to be locked in to cartridges that cost twice the market average for filament. I would be willing to bet that greater than half of the Da Vinci owners have changed firmware or use a tool so they can print using non XYZ filament.
Yeah, I mean I understand the logic of their business model and I wouldn't mind paying a reasonable (say 30%) premium, but not the 200% markup we have where I live. Thats just extortionate. I simply wont pay $50 for 600g of something I can get for under $28 per kg delivered. Literally triple the price.
Knowing that going in, I only bought it because I knew I could bypass it easily and at absolute worst case replace their electronics with ramps and I found a special deal where it was only $380USD delivered.
I've seen this happen over and over with new businesses: They come up with a model that says 'we could make $XXXXXX per year', then they get carried away and think 'we will make $XXXXXX per year' and when their is a problem with their model, instead of responding logically they dig their heels and think 'we are entitled to make $XXXXXX per year'.
Not surprising then with that attitude their customer service is terrible and the warranty is basically worthless for anything other than a DOA machine.
TuckerBadger wrote:boxcarmib wrote:What a bunch of amateurs.
Indeed... they wouldn't even admit the error in the firmware to me and were trying to get me to remove the print head last night (which of course I refused to do).
They don't get it... they are going after, what maybe at best the 10% of users who might use non XYZ filament yet are screwing over the 90% who don't have any interest in that. I liked my Da Vinci and felt it did a good job with far less fuss then a makerbot at of course a much better price. Don't fault them for their business model and I had my eyes wide open there but they need to back it down a notch. My next printer will likely be an SLA and if they want to be even considering the customer service has to go up quite a bit.
I am pretty sure you have the backwards. The majority of users of the Da Vinci bought it for price and hackability. I would say the larger majority do not want to be locked in to cartridges that cost twice the market average for filament. I would be willing to bet that greater than half of the Da Vinci owners have changed firmware or use a tool so they can print using non XYZ filament.
I was new to 3d printing when I got my Da Vinici in August of 2014 and the reason I got it was due the hackability of it. I am still running 1.1.I FW and a resetter so I can use any abs I want. I also just got a Flash Forge Creator Pro in February 2015 as a 2nd printer because of the freedom it has. I will not but another printer from XYZ ever due to them using the tactics they are using.
I see they have some newer ones out now,, wonder if they have them hard coded to the point that only a board change will let you circumvent their cartridges? I love both of my DaVincis for no more than I have invested..
Yeah, I mean I understand the logic of their business model and I wouldn't mind paying a reasonable (say 30%) premium, but not the 200% markup we have where I live. Thats just extortionate. I simply wont pay $50 for 600g of something I can get for under $28 per kg delivered. Literally triple the price.
Knowing that going in, I only bought it because I knew I could bypass it easily and at absolute worst case replace their electronics with ramps and I found a special deal where it was only $380USD delivered.
I've seen this happen over and over with new businesses: They come up with a model that says 'we could make $XXXXXX per year', then they get carried away and think 'we will make $XXXXXX per year' and when their is a problem with their model, instead of responding logically they dig their heels and think 'we are entitled to make $XXXXXX per year'.
Not surprising then with that attitude their customer service is terrible and the warranty is basically worthless for anything other than a DOA machine.
I've been getting filament for $17-$20 a kilo delivered price from a couple places here in the US.. Just got a roll of clear today for $20 USmail 2nd day delivered from Calif.. from an Ebay store.. So far the only crappy filament I've had is XYZ that came with my printer and a roll of black I think it came from suppliesoutlet, and they are usually pretty good.
While I agree with you about XYZ's attitude,, I am seeing their used machine prices climbing on Ebay nearly every week, some are selling close to the price of a new one.. People go crazy on auctions..
I've been getting filament for $17-$20 a kilo delivered price from a couple places here in the US.. Just got a roll of clear today for $20 USmail 2nd day delivered from Calif.. from an Ebay store.. So far the only crappy filament I've had is XYZ that came with my printer and a roll of black I think it came from suppliesoutlet, and they are usually pretty good.
While I agree with you about XYZ's attitude,, I am seeing their used machine prices climbing on Ebay nearly every week, some are selling close to the price of a new one.. People go crazy on auctions..
I suspect that is people trying to get machines with the old firmware. Given the increased cost if you have to use their cartridges XYZ has succeeded in driving down the value of their new product. I was looking at total sales on ebay from the local DaVinci retailers over the last 6 months:
20 Advertisers
7 Printers Sold
7 Cartridges sold
Compare that to the the total sales of 1kg filament under $23USD:
5 Advertisers
Over 1000 Spools sold
Pretty obvious which business model is succeeding
SoliForum - 3D Printing Community → XYZ Printing DaVinci → 3DP01_FW_V1.2.4.bin
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