lawsy wrote:The fact that yours even exists and is a less up to date version than mine will cause you grief. Many people are interested in Z wobble firmware fixes, and already people have been confused by trying to use the compensation features in your version (where they don't exist) instead of mine.
One user even tried to manually add the changes to your version, and got themselves in a mess. This type of activity will only increase your customer service load.
We've never been approached by a single person with a problem like "I downloaded the wrong firmware, how do I get the wobble fix firmware?" Our sites pretty clear on what the official firmware is. So, this isn't a support issue per se. The vast majority of Solidoodle customers never update their firmware. So, no there is no grief being caused on our own end. What we would like is more customer interaction with what we provide on the machine, and more feedback from the community in terms of what you like and don't like in the official firmware.
The github exists so someone could propose a change to the official firmware. Remember that the current github page is what we ship, as opposed to your repo which is the current community/modder favorite. We don't mind that those are separate things, as not every customer needs the same kind of features that a hard core enthusiast might.
As the Solidoodle lineup expands, it will be important to maintain the distinctions between various flavors of firmware. We are still working out ways to support both the community as well as the more casual Solidoodle user in this dimension.
I don't think anyone in recent memory has approached us and said "There's a problem with the firmware." This user community is about the only place it's talked about. However, if you ever want to make a change to the firmware that is distributed with the Solidoodle, then our repo would be the place to do it.
In other words, if someone would like add their new feature, or a bug fix to our official copy we'd be happy to look in to it, but it would be awesome if you contacted/asked us directly via e-mail, github etc. We love hearing what you guys have to say about our current software / firmware page, so please let us know how we can improve things in the future.
One thing we might try look into for the future, is paring down the firmware so that it is more specific to the Solidoodle. We are curious at this point how as to how many people are using the Panelolu features. It seems they are less used than they were before.
As a final note, we are continuing to work on Z-wobble fixes on the hardware side of things. We'll let you know the moment there is something we are able to report.
Former Solidoodle employee, no longer associated with the company.