When is Solidoodle going to step up and fix their hot end???

So we've been using our Solidoodle Press for about a month now, and I have to say that it is a pretty infuriating device. We worked through the issues with rerouting the wiring harness, adding rubber bands, and print with the lid propped open to keep the harness from jamming against the top. We have replaced the nozzle, switched to running the printer directly from Repetier Host 1.0.6, and have played around with temperatures, removed the plastic cover plate, and have even moved the fan to blow more air directly onto the drive gear. We have resolved the poor bonding with the glass by wiping ABS juice before every print. All in all, we've worked like crazy to make this printer work.

Despite our best efforts, this device still truly sucks. I've had about 3 small prints work without problem (after getting them started, which usually takes about 4 tries). Without fail the print jams after some number of layers. Sometimes it is about 10 layers, other times is is maybe 30 layers. There doesn't seem to be much pattern to it. When this happens, the filament deforms a bit, the drive wheel grinds into it, and there is no more possibility of getting enough purchase to feed filament. If I catch it during the failure, I can manually put pressure and keep the filament flowing.

I see that MacGyverX has a pretty comprehensive thread on replacing the crappy hot end with the E3Dv6, which seems great. My problem is that I really don't want to pay to fix Solidoodle's design flaw. Has anybody heard about a fix from the factory? I'd be happy to replace parts on my own, but I don't want to be responsible to purchase new parts to fix a poor design from the factory.

Or perhaps I should just give into my frequent desire to throw the printer out the second story window as a dump truck passes just to get the satisfaction of watching it explode into thousands of tiny pieces. At least then there would be a good reason for it to not work properly...