Topic: Bed not flat, getting 0.1mm layer height to work.
I have just been through 3 weeks of pain with my 1.0a, so I'm sharing some of what I have found.
As a starting point XYZWare is terrible. Even worse, is the "automatic" "calibration". I finally got somewhere when I did the "paper" bed levelling that's a sticky topic in this Da Vinci section of the forum. So yesterday I had my printer nicely levelled and producing some good prints at 0.3mm or 0.4mm. I use Simplify3D, incidentally, and have only resorted to XYZWare when arguing a warranty claim with the Australian distributor.
So today I decided to do a large print and try 0.1mm layer. S3D defaulted to a first layer height of 150%. In the middle of the bed the print seemed OK, but on the edges I got the click of death (stuck extruder due to the nozzle pressing down on the glass). So I made up a 10mm square test file, started printing an array of them across the bed, stopping after the first layer, and fine-adjusting the 3 bed levelling screws to tweak the results. What happened was that when the test samples on the edges were good (left in the picture), the ones towards the middle of the bed (right) were "gappy".

Left: Sample from near adjustment knob B. Right: Sample from near the middle. Sorry about unsharp smartphone picture. The black smudges are from me numbering the samples.
I had already observed ages ago that my print bed is about 0.1mm lower in the middle than on the edges (concave). That 0.1mm makes all the difference!
So I decided to do the same test with XYZWare, so I'd have ammunition to hit the distributor with. The test print came out looking absolutely perfect. Then I checked the thickness of the various samples. XYZWare was printing 0.4mm first layer height!
Conclusion: XYZ are using their software to mask imperfections in the printer.
I just ran another test with S3D and 400% first layer height, and it looks good.
I would be interested to know if others have observed non-flat print beds in Da Vinci printers. Is there an accepted norm for such things with other types of FFF printers? It seems really weird to me that a piece of glass isn't properly flat - or am I just expecting too much?
