Re: Very unhappy with Solidoodle by now.
9 months before order arrives? Declaring spools of filament as $800 each? Should I just cancel my order and do a charge back on my card?
Re: Very unhappy with Solidoodle by now.
runoratsu wrote:
travis7s wrote:My work ordered an SD3 and 2 spools of filament, but the spools were sent separately. They declared each box at the $800 SD3 value so lots of bonus fees were had.
You're joking, right? God, I hope you're joking. How can any one company produce such a continuous stream of f***ups and still survive? m( Shouldn't their reputation precede them at some point? When I ordered, most of what I found online sounded okay-ish... =/
Yeah, that sucks bricks.
Former Solidoodle employee, no longer associated with the company.
- TheBaron
- Member
- Offline
Re: Very unhappy with Solidoodle by now.
I wonder what kind of filament would cost $800 a roll. Did they send you a kg of platinum wire by mistake?
SD3 w/ RUMBA (8825s), merlin hot end (in pieces). Ender3 w/ silent board for PLA printing. Ender5 w/ silent board, e3d v6, new z lead screw, and glass bed. DiY Kossel w/ smoothieboard (in pieces). Vellman Vertex (in pieces)
Shapeoko2 router in process of being converted to laser engraver (in pieces)
Multicam 5000 series CNC Router w/ 11HP spindle, 5x10' table, and auto tool changer (in pieces)
Shapeoko2 router in process of being converted to laser engraver (in pieces)
Multicam 5000 series CNC Router w/ 11HP spindle, 5x10' table, and auto tool changer (in pieces)
Re: Very unhappy with Solidoodle by now.
Only $400 a roll! I would have been furious if it was my order but its not even worth the company's time to try and get the $50 or so in customs fees back.
Re: Very unhappy with Solidoodle by now.
I can tell you my experience: Bought a printer in April, paid printer plus shipment. Never got a printer. Asked for refund. They don't answer me in any channel I'm trying to reach them: Reddit, Twitter, Facebook, Google groups, Linkedin, phone, mail. In each place I look I see customers complaining about the same: paid their money, dont get anything, and I see a similar pattern in all the cases: communication has stopped from their side a few weeks ago. Looks like they have a strategy that is answering in public Forums that they will continue the discussion in Private Messaging, but then they dont respond (check Facebook). I'm discussing with credit card chargeback, and submitting claims with different consumer protections entities (NY, FTC, fraud protection entities, etc). At least I want to assure other get aware and dont waist their money and time like a lot of us already did.