browning54213 wrote:elmoret wrote:7.5mm is a ludricious amount of retract, unless you have a 20ft bowden tube.
Its what works for me but thank you for the comment Tim. I think you may want to focus on your customer service a bit more than trolling on the forums.
That is customer service, not trolling. What specifically about my customer service do you take issue with? I'm always happy to take specific suggestions into account, PMs would be the best place in order to keep this thread on topic.
7.5mm is a great way to have PLA jams, reducing retracts is advice I have found frequently solves PLA jams on E3Dv6 hotends. Heck, the advice comes from E3D themselves, and with tens of thousands of these hotends out in the wild I would say their advice is evidence based.
http://wiki.e3d-online.com/wiki/E3D-v6_Troubleshooting wrote:In direct configurations retraction of 0.5 to 2mm is all that should be needed for ooze-free prints. We use around 0.6mm for ABS that oozes very little, and 2mm for the very floppy flexible filaments that like to ooze a great deal and need a good tug to pull back the soft filament from the melt zone. For PLA we stick with retraction settings no higher than 0.8mm.
Bowden configurations are more tricky as the amount of retraction needed is dependent on factors such as the length of tubing and the stiffness of the filament has more impact on the needed retraction. A good starting place is around the 2mm mark, which you can increase if required.
Have you printed PLA with those retracts? Long prints? (>4 hours)
If you require 7.5mm of retraction, most likely there is some other issue afoot such as a loose/not fully seated bowden connector. Retraction is frequently misunderstood, E3D's presentation is a good overview on this and many other misconceptions:
https://www.youtube.com/watch?v=mk30MPLoYf4