1 Topic by dan3dk

  • dan3dk
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  • Registered: 2015-02-23
  • Posts: 7

Topic: if any one has problems with xyz printing and their warranty please po

I just got their printer warranty Total (bs)
The costumer service number. Is not working. And the return adress doesn't. Work on Google . I'm thinking. Of legal actions

Please post your story we will find some ideas....


Thanks for your attention

Dan

2 Reply by PseudoShooter

  • PseudoShooter
  • PseudoShooter
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  • From: Windsor, Ontario.
  • Registered: 2015-02-07
  • Posts: 194

Re: if any one has problems with xyz printing and their warranty please po

I broke a tab off one of my oval windows and they will not give me a new one because I got my machine off of eBay.

I take that to mean that I have no warranty.

Win 8.1
Improved Da Vinci 1.0 with Firmware 1.2.5 and stock extruder
Arduino cartridge resetter and after-market ABS filament
TinkerCAD, Netfabb, Simplify3D

3 Reply by carl_m1968

  • carl_m1968
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  • Registered: 2014-10-17
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Re: if any one has problems with xyz printing and their warranty please po

PseudoShooter wrote:

I broke a tab off one of my oval windows and they will not give me a new one because I got my machine off of eBay.

I take that to mean that I have no warranty.


That would be correct, they only honor warranty on machines that are bought through authorized dealers such as Microcenter and even then they will sometimes just tell you to take it back to them.

Printing since 2009 and still love it!
Anycubic 4MAX best $225 ever invested.
Voxelabs Proxima SLA. 6 inch 2k Mono LCD.
Anycubic Predator, massive Delta machine. 450 x 370 print envelope.

4 Reply by dan3dk

  • dan3dk
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Re: if any one has problems with xyz printing and their warranty please po

I filling a claim to BBB.org if any one wants to join pm me
First step . I got 5 on the way