Topic: Head won't heat - How to unload filament?
I got a Davinci Christmas eve and I've been having fun with it. Then tragedy struck. Well, stupidity struck.
I was cleaning some stuck plastic from the head and broke a very fine wire going into the side of the head. I'm color blind and I thought it was filament. Yes, I'm an idiot.
I emailed Davinci and they're being really helpful (I don't think I've waited more than 45 minutes for a response about anything) and it sounds like they're going to replace it under warranty even though I was honest with them about why it's not heating.
Here's the problem: I can't get the head assembly out. I suspect it's because there's still some filament in it. Since the head won't heat I can't run the "unload cartridge" utility, so I can't run the gears in reverse to release what's there.
Any idea how to get the last little bit out? I'm afraid to force anything and damage anything else.
