Topic: My Da Vinci experience, and some questions.
I do say my Di Vinci is a curse and a blessing. I have had the thing 5 days, and it took my 3D printing virginity, I had never done any 3D printing before this. Right out of the box the X axis was crooked. I didn't know it at the time, but one quick call to support and they had me up and running in a couple of seconds. I have also had it stop printing in the middle of a print with a cartridge error that would not go away. So I ended up placing a folded up piece of paper under the clip that holds the cartridge in place, and that seemed to fix it, because restating the cartridge was not. Then my bed chipped. I was doing a rather large print and when I finally got to it to take it off the bed, it was already loose, and attached to the bottom of it was a 1 1/2" by 1/2" piece of the bed glass.
I have heard a lot of people complain about there tech support; no replies, etc. But I honestly have nothing but good things to say. As I said, I called them when I got the printer because it would grind and error out (Because X was crooked) and they right away told me how to fix it. Was on the phone less then 10 min. I receive replies to my e-mail very quickly, and even in the middle of the night. I have support e-mails from them times at 10:30 PM and midnight, as well as several during the day. So the only thing I can think of is that they have fixed there tech support issues; something I am very glad for.
On the plus side, these errors have caused me to go allot of Googling, and the tech support is allows you to be very hands on. To fix the X problem, there solution was to grab the bar, and pull it forward, basically jumping the gears until it was correctly lined up. Most companies would tell you that you need to sent the device in (from my experience) and have thus learned a lot with there do it yourself fixes, and all the time I spent on Google.
In any event, I still have a few questions I was hoping someone could help me with. I have asked on another forum, but have not received any useful replies as of yet, and during my Googling found this forum!
First off, obviously I want to start using 3rd party filament. I have heard that firmware 1.0E allows that in one place, but have only ever seen once reference to it. Does anyone here have experience with that?
Second is this Repetier firmware. This in itself looks very tempting, and almost did it today except for realizing the printer often needs to be calibrated, and if not calibrated correctly could (I assume) push the bed up into the extruder and potentially break the glass. Does the Repetier firmware have a calibration feature, and if not, how do I calibrate the printer? Not only to be sure the bed is level, but to be sure I have the correct Z offset?
Thanks in advance, I look forward to the advice and suggestions those of you with experience have to offer.
