1 Topic by knigel6 (edited by knigel6 2025-06-25 20:13:29)

  • knigel6
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  • Registered: 2025-05-19
  • Posts: 8

Topic: xyz pro 1 W error code 0040

Hi all can someone please help me to overcome this problem which happened half way through a very large print which was a figure in two half's the full build area hight. I have tried 3 different SD  cards 8 Gb scandisk class 10 with several different format options I have tried the reset option in settings. Now the printer is doing very strange things, in the menu options change cartridge the heater heats  straight up to 205 degrees, in the change extruder and unload filament heating up to 205 degrees full temperature but on the pre heat setting it rises to 90 0r 94 degrees and then cools down, strange ? but if I try to print something I get the dreaded error 0040. I am sure I can not be the first to encounter this problem so can someone please help me

My latest attempts to get rid of this problem I have upgraded the firmware from 1.3.8 to 1.4.2 replaced the sd card holder on the motherboard tried more sd cards from 4Gb to 8Gb and 16 Gb but nothing changes what I cant understand is without an sd card the printer will not boot, insert an sd card any of the aforesaid sizes and the printer boots and initialises surely this must mean that the printer is recognising the card and so WHY can it not read or write to it ? Please can someone give me some answers

2 Reply by knigel6

  • knigel6
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Re: xyz pro 1 W error code 0040

Hi all,
As no one replied to this problem I bought a new motherboard for my printer and having installed it  and booting it up now I cant connect to it with usb to enable the Wifi has anyone had and solved this problem.
When I tyr to connect with my windows  laptop the device manager shows it as a normal paper printer but the xyz software does not recognise a usb connection which to me sounds like a usb driver problem is this right, theold motherboard used to connect with the same laptop and software so why will the new one not do the same.
Please reply with some suggestions
cheers Nigel