26 Reply by solijohn

  • solijohn
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  • Registered: 2012-08-07
  • Posts: 1,465

Re: Is the price worth the troubleshooting?

jon_bondy wrote:
solidoodlesupport wrote:
jon_bondy wrote:

That was my original point. This is not a printer that you can expect to arrive ready to print, and continue to print, without adjustment.  It needs frequent adjustment.

You say "be patient".  They say they respond quickly.  It's been two weeks.  What should I do?

Jon, I can help you out if you'd like. Since you responded that you need Raff specifically, you will have to wait until Monday at least. I sent him an e-mail reminding him to get back with you.

Thanks.  Who are you?!?  Why are none of these Solidoodle emails signed?

This is always John. Raff doesn't deal with the forums, that's my job.

Former Solidoodle employee, no longer associated with the company.

27 Reply by bahstrike

  • bahstrike
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  • Registered: 2012-09-27
  • Posts: 57

Re: Is the price worth the troubleshooting?

I love my SD2.  Call me easily amused, but I still can't help but watch a ~20 minute print from start to finish.

I work for a medical imaging company and have a dozen or so people  (ranging from warehouse, customer support, software development, sales, and even the company president)  coming to check out the gizmos I've been printing and asking all sorts of questions.

The design is based off open-source, where people tend to experiment more than they tend to perfect.  Consumer 3D printers is a risky, developing industry;  which is why the option is to buy from a start-up rather than Samsung or HP.

That said, I full-well _EXPECT_ my printer to crap out-  but so far Solidoodle has got Murphy in a gimp suit.

On the other hand, I've had to professional pleasure to find even some big corporations produce gadgets that cost well into the $30k range which aren't quite "perfected", either..  smile