I found I was getting very bad prints after about 150 hours of print time. Then I realized you have to clean it periodically. Before the print quality dropped I noticed noises that could be described as scratchy. It sounded to me like a very old HDD doing heavy work like a defrag.
There is an instructional video but cleaning like they did had little effect. The video shows the cleaning needle being inserted about 1/4 inch 3 times and calls it done.
I clean by first wiping the tip. Then, inserting and removing the needle about 3/4 inch, 3 or 4 times, then removing it completely and heating the needle with a lighter until glowing to remove the plastic. Repeat this a few times then progress to doing gentle swirls with the needle at a slight angle to try to clean the sides of the inside. Do that at a few different depths burning the needle clean each time.
I will do this now before every print if the total print length from all of the prints since my last cleaning plus the new print exceeds about 15m.
It's tedious but the noises have stopped and the print quality is good again.
Also, if you find this beneficial but destroy all of the included cleaning like I have, I have found that 28 gauge wire (kanthol in my case) is only slightly smaller than the included cleaning needles and works well to fashion more.
e.g. http://www.amazon.com/Kanthal-Gauge-Wir … B00CQO83L6