<![CDATA[SoliForum - 3D Printing Community — Need advice on how to handle a situation with Solidoodle]]> https://www.soliforum.com/topic/10605/need-advice-on-how-to-handle-a-situation-with-solidoodle/ Fri, 02 Oct 2015 19:53:15 +0000 PunBB <![CDATA[Re: Need advice on how to handle a situation with Solidoodle]]> https://www.soliforum.com/post/106844/#p106844 I can tell you my experience: Bought a printer in April, paid printer plus shipment. Never got a printer. Asked for refund. They don't answer me in any channel I'm trying to reach them: Reddit, Twitter, Facebook, Google groups, Linkedin, phone, mail. In each place I look I see customers complaining about the same: paid their money, dont get anything, and I see a similar pattern in all the cases: communication has stopped from their side a few weeks ago. Looks like they have a strategy that is answering in public Forums that they will continue the discussion in Private Messaging, but then they dont respond (check Facebook). I'm discussing with credit card chargeback, and submitting claims with different consumer protections entities (NY, FTC, fraud protection entities, etc). At least I want to assure other get aware and dont waist their money and time like a lot of us already did.

]]> Fri, 02 Oct 2015 19:53:15 +0000 https://www.soliforum.com/post/106844/#p106844 <![CDATA[Re: Need advice on how to handle a situation with Solidoodle]]> https://www.soliforum.com/post/96558/#p96558 I ordered my solidoodle 4 and got nothing! After they said to refund me in 15 days they didn't and now they are not replying on my emails. Will never see my money or a printer. Solidoodle is criminal fraud and people should stand up to them. It don't take 2 months to refund some money

]]> Thu, 21 May 2015 12:42:57 +0000 https://www.soliforum.com/post/96558/#p96558 <![CDATA[Re: Need advice on how to handle a situation with Solidoodle]]> https://www.soliforum.com/post/95856/#p95856 chancrescolex wrote:

Here's a better photo of the banding that I'm getting

That would actually be a good-looking print if you had designed it to look like that smile

]]> Thu, 14 May 2015 20:54:01 +0000 https://www.soliforum.com/post/95856/#p95856 <![CDATA[Re: Need advice on how to handle a situation with Solidoodle]]> https://www.soliforum.com/post/95840/#p95840 TheBaron wrote:

You should let Solidoodle know that not everything is more pleasurable when it's ribbed wink

+1

]]> Thu, 14 May 2015 19:26:54 +0000 https://www.soliforum.com/post/95840/#p95840 <![CDATA[Re: Need advice on how to handle a situation with Solidoodle]]> https://www.soliforum.com/post/95835/#p95835 big_smile Exactly!

]]> Thu, 14 May 2015 18:47:24 +0000 https://www.soliforum.com/post/95835/#p95835 <![CDATA[Re: Need advice on how to handle a situation with Solidoodle]]> https://www.soliforum.com/post/95830/#p95830 you mean http://www.3dprinter.net/welcome-to-the … e-sex-toys

]]> Thu, 14 May 2015 18:10:52 +0000 https://www.soliforum.com/post/95830/#p95830 <![CDATA[Re: Need advice on how to handle a situation with Solidoodle]]> https://www.soliforum.com/post/95829/#p95829 There are some uses for a 3D printer that would benefit from this problem.... wink

]]> Thu, 14 May 2015 18:03:21 +0000 https://www.soliforum.com/post/95829/#p95829 <![CDATA[Re: Need advice on how to handle a situation with Solidoodle]]> https://www.soliforum.com/post/94900/#p94900 You should let Solidoodle know that not everything is more pleasurable when it's ribbed wink

]]> Mon, 04 May 2015 20:48:40 +0000 https://www.soliforum.com/post/94900/#p94900 <![CDATA[Re: Need advice on how to handle a situation with Solidoodle]]> https://www.soliforum.com/post/94878/#p94878 holy crap thats some gnarly banding

]]> Mon, 04 May 2015 16:37:32 +0000 https://www.soliforum.com/post/94878/#p94878 <![CDATA[Re: Need advice on how to handle a situation with Solidoodle]]> https://www.soliforum.com/post/94874/#p94874 Here's a better photo of the banding that I'm getting

http://www.imgur.com/MpvlxF6.jpg

]]> Mon, 04 May 2015 15:17:53 +0000 https://www.soliforum.com/post/94874/#p94874 <![CDATA[Re: Need advice on how to handle a situation with Solidoodle]]> https://www.soliforum.com/post/94641/#p94641 Manx wrote:

that looks good and yeah how long will replacing the zrod take?

There's a full thread on it here.

It's a cheap and simple upgrade, but one of the required parts might take me a while to make. I want to use the machine shop at my school to put an M5 threaded hole in the center of a 5/16" bolt so I can just use that as an adapter to screw into the bed. That way I can easily return to the stock configuration if I ever wanted to. I'm also exploring other options though.

]]> Fri, 01 May 2015 19:54:56 +0000 https://www.soliforum.com/post/94641/#p94641 <![CDATA[Re: Need advice on how to handle a situation with Solidoodle]]> https://www.soliforum.com/post/94637/#p94637 that looks good and yeah how long will replacing the zrod take?

]]> Fri, 01 May 2015 19:02:15 +0000 https://www.soliforum.com/post/94637/#p94637 <![CDATA[Re: Need advice on how to handle a situation with Solidoodle]]> https://www.soliforum.com/post/94603/#p94603 Finally got everything calibrated with decent results and had a chance to print something useful.

model: http://www.thingiverse.com/thing:91720
0.2mm layer height

http://i.imgur.com/ow54LoM.png

Only issue is the z banding, which I believe stems from my z rod being super bent. I couldn't remove the banding even with a well nut. I've already begun looking into replacing the rod with an M5 rod.

]]> Fri, 01 May 2015 13:01:32 +0000 https://www.soliforum.com/post/94603/#p94603 <![CDATA[Re: Need advice on how to handle a situation with Solidoodle]]> https://www.soliforum.com/post/94583/#p94583 it didn't get here they haven't' sent me a tracking number and i'd sure hate for my first trip to the bronx to be with intentional mayhem on my mind

if it gets here tomorrow we may re consider the mayhem part smile they changed their help number so i can't even call and bitch at them which bugs me a help desk should well help

]]> Fri, 01 May 2015 03:18:09 +0000 https://www.soliforum.com/post/94583/#p94583 <![CDATA[Re: Need advice on how to handle a situation with Solidoodle]]> https://www.soliforum.com/post/94574/#p94574 Manx wrote:

so i may see my printer next month

Any luck with the printer?

]]> Fri, 01 May 2015 01:25:50 +0000 https://www.soliforum.com/post/94574/#p94574