number 93

What in the world? It arrived in a bag?

This is the first report of shipping damage on the kits. They have made it to Japan, Germany, the UK all without incident. I cannot imagine what the local post office must have done to completely destroy the box; my apologies.

That said, a public forum is not the place to handle this. It would have been much better to contact me via email, so we can work out shipping information, address, etc that you would not want posted publicly. In fact, you should probably edit or delete your post as it contains your address in the pictures.

Of course, we will resend the ABS and the brass nozzles that got lost. I have contacted you via email about this.

Finally, you should not have angle brackets in your kit. Your kit is serial number 93. Use the v1.0 instructions to assemble kits with a serial number 1-133. This is stated in the documentation and last Kickstarter update.

Hi, Tim,

In anyway I did not complain about you. It is clear that mail service did a poor job. Actually, at Post Office they said the parcel arrived damaged in Bucharest and there they put the content together with the remains of carton box in the bag. In Timisoara it arrived as you can see in the picture. Unfortunately, the life is not only success stories, and such an event could be a learned lesson. The purpose of public positing was to give awareness to others that such things can happen, and be prepared, and not blaming. To me it was a full surprise and honestly I did not know how to handle the situation at Post Office. Reading between lines of my post an improvement could be for future shipments to be included a list of items in the parcel.

@ 2n2r5 in the pictures are not sandals but slippers as I have been in house.  I apologize if this create to you any discomfort.