Da Vinci Jr 1.0 shutting off at boot

Hi hopefully I can get some help here because this is driving me crazy. Whenever I try to print a file, the printer turns off after verifying the file and resets itself. The file was sliced in the XYZ Maker Suite for the DaVinci Jr 1.0 which I have. The file is fine because it prints on my other printer and this printer takes it fine. I also tried printing over usb, but that had the same problem. I tried a different sd card with no luck, so I formatted that one as Fat32, but it still didn't work. The connections I believe to all be fine, so I think it is an issue with the firmware. Although it is at 2.4.9, the newest, so I don't know what the problem is now. Thanks!