1 Topic by brian.van.steijn

  • brian.van.steijn
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  • Registered: 2018-11-16
  • Posts: 6

Topic: Davinci minimaker will not connect

Hello,

Everything was working fine until some days ago were XYZWare couldn't find my printer anymore. https://imgur.com/ohpxGZ1
My printer turns on ok : https://imgur.com/kYLMSuT
Windows recognizes the printer : https://i.imgur.com/FvsumkL.png and is on the right COM. There a little yellow sign but it said it couldn't find any error.

I've tried to unplug every usb that was connected to my computer. It didn't change anything. I've also tried to reinstall XYZWare, no result. Turning off and on my computer or my printer doesn't help.

It may be a driver issue? But I can't find them anywhere.. I don't know what to do

2 Reply by Grendel

  • Grendel
  • Grendel
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  • From: Canterbury, Kent, UK
  • Registered: 2017-03-03
  • Posts: 108

Re: Davinci minimaker will not connect

move the printer to a different usb port, this will make it re-install the driver.

3 Reply by brian.van.steijn

  • brian.van.steijn
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Re: Davinci minimaker will not connect

it's not working. I will contact XYZ and send it back to the factory.

4 Reply by carl_m1968

  • carl_m1968
  • carl_m1968
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  • From: Far North almost not Dallas
  • Registered: 2014-10-17
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Re: Davinci minimaker will not connect

brian.van.steijn wrote:

it's not working. I will contact XYZ and send it back to the factory.

Brace yourself. They are going to ask you to return it at your cost to Taiwan most likely. They do not pay for returns even for defective units.

Printing since 2009 and still love it!
Anycubic 4MAX best $225 ever invested.
Voxelabs Proxima SLA. 6 inch 2k Mono LCD.
Anycubic Predator, massive Delta machine. 450 x 370 print envelope.

5 Reply by brian.van.steijn

  • brian.van.steijn
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Re: Davinci minimaker will not connect

Okay i will contact the company. So i will buy now a good 3d printer.

6 Reply by kithmo

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  • Registered: 2018-10-25
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Re: Davinci minimaker will not connect

Try updating the printer drivers, via the software update IIRC.

7 Reply by abmis

  • abmis
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  • Registered: 2018-12-17
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Re: Davinci minimaker will not connect

For error 40  in xyz da Vinci printer it really helps to remove the sd card from the back of the printer but it is not enough.
For solve this problem you have to bend the plate holding the SD card.
I have also cleaned the alcohol contacts.
In my case there were 5 files on the card: CMD_log.txt; filename.txt and 3 models with 3w extension.
http://soliforum.com/i/?lCKYGqw.jpg

  • Registered: 2021-05-15
  • Posts: 1

Re: Davinci minimaker will not connect

Hello,
I have exactly the same issue.
Impossible to connect whatever the USB port I select, even with the software at the last issue.
Any idea?
Brian did you find a solution?