1 Topic by fav

  • fav
  • Newbie
  • Offline
  • Registered: 2017-09-10
  • Posts: 1

Topic: Windows has stopped this device because it has reported problems.

hey

today i felt like going crazy with my printer and had to experience a total fail right from the beginning big_smile

as i connect my printrboard rev e to a laptop or another pc the error code "Windows has stopped this device because it has reported problems. (Code 43) A request for the USB device descriptor failed." popped up in the device manager.

circumstances at follows:

win10

printrboard functionality (green led is on, fan runs, restart button works) - check

simple solutions didnt work:

reboot win, tried to reinstall device drivers manually, update usb driver itself

reflashing the board isnt possible since windows doesnt recognize the board (with and without boot jumper)

i have no idea what to do, i had connecting difficulties with my old laptop too but last time it worked out somehow.

any thoughts?

2 Reply by wardjr

  • wardjr
  • wardjr
  • Moderator
  • Offline
  • From: Minnesota
  • Registered: 2013-06-10
  • Posts: 5,623

Re: Windows has stopped this device because it has reported problems.

How long did you hold the reset button?  That's a great way to mess up your board.

Printit Industries Model 8.10 fully enclosed CoreXY, Chamber heat
3-SD3's & a Workbench all fully enclosed, RH-Slic3r Win7pro, E3D V6, Volcano & Cyclops Hot End
SSR/500W AC Heated Glass Bed, Linear bearings on SS rods. Direct Drive Y-axis, BulldogXL
Thanks to all for your contributions

wardjr's Website

3 Reply by knowack

  • knowack
  • Member
  • Offline
  • From: Columbia, MO
  • Registered: 2013-12-05
  • Posts: 612

Re: Windows has stopped this device because it has reported problems.

What OS was your old laptop?