Ordered 3 weeks ago no reply to emails or calls and no printer!

Sorry about your troubles but you should read this thread: http://www.soliforum.com/topic/12450/qu … ny/page/2/

I just filed a charge dispute with my debit card company/bank .   let them know all the details and the BBB complaint not hearing anything back so hopefully ill get my money back. 

I discovered they also double charged me as well.  Talk about a crap company.  Makerbot went downhill now it looks like solidoodle has fallen apart too. 

I guess I'm going Chinese from now on.  at least they support their products even if it is in broken english.

just posting this incase anyone needs to know what appears to be going on.  it was on another discussion.  Can't verify it factually but it appears to be true so far from my own research. 

"

Former Solidoodle employee here, saw this thread and felt compelled to let everyone know what's going on - at least as far as I know, since Solidoodle doesn't say anything unless it's good news. You guys have pretty much figured it out though, Solidoodle is out of cash.

It started with the Press, which without getting into too much detail, was/is a complete disaster. Production tapped out most of our funds and the port delays meant that we weren't able to re-coup those costs as quickly as we needed. Plus, the Press pre-order campaign meant that we were pretty much shipping the printers at a net loss.

Around this time they started sporadically missing payroll here and there, but there was talk about bringing in investors so I figured we would tough it out until the round closed and once we had some operating capital we'd be able to recover. Well we closed the round, hooray! I see another poster did some digging and noticed that we refiled as a C-corp, this was part of finalizing the investment.

Turns out most of the funding was used to pay off debts and it wasn't long before the prospect of missing payroll again became a reality. Last month they called a company meeting and laid off pretty much everyone (myself included) except for those with shares and the accounting department (who were put on part-time).

Obviously there's a whole lot more to the story but the bottom line is that things don't look good. If you have an unfulfilled order, unfortunately, I wouldn't get my hopes up.  If you're looking for a refund, I would start exploring other avenues to recoup (bank, credit card, etc) because there isn't any money there, and even if there was, refunds are not very high up on the list of priorities. Spare part orders are a craps shoot depending on the part.

So that's that. I wish I came here bearing better tidings but that's the truth. I love the community here at Soliforum and it was frustrating that we weren't allowed to share with you all the realities of the situation, so I figured it was the least I could do."

Seems like the local Prosecuting Atty would be putting a clamp on them still taking money. They should be in receivership by now.