is solidoodle still a working company? are we all screwed ? (Page 1 of 2)

from
Solinonymous 2015-10-29 12:56:01

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    Registered: 2015-10-29
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Former Solidoodle employee here, saw this thread and felt compelled to let everyone know what's going on - at least as far as I know, since Solidoodle doesn't say anything unless it's good news. You guys have pretty much figured it out though, Solidoodle is out of cash.

It started with the Press, which without getting into too much detail, was/is a complete disaster. Production tapped out most of our funds and the port delays meant that we weren't able to re-coup those costs as quickly as we needed. Plus, the Press pre-order campaign meant that we were pretty much shipping the printers at a net loss.

Around this time they started sporadically missing payroll here and there, but there was talk about bringing in investors so I figured we would tough it out until the round closed and once we had some operating capital we'd be able to recover. Well we closed the round, hooray! I see another poster did some digging and noticed that we refiled as a C-corp, this was part of finalizing the investment.

Turns out most of the funding was used to pay off debts and it wasn't long before the prospect of missing payroll again became a reality. Last month they called a company meeting and laid off pretty much everyone (myself included) except for those with shares and the accounting department (who were put on part-time).

Obviously there's a whole lot more to the story but the bottom line is that things don't look good. If you have an unfulfilled order, unfortunately, I wouldn't get my hopes up.  If you're looking for a refund, I would start exploring other avenues to recoup (bank, credit card, etc) because there isn't any money there, and even if there was, refunds are not very high up on the list of priorities. Spare part orders are a craps shoot depending on the part.

So that's that. I wish I came here bearing better tidings but that's the truth. I love the community here at Soliforum and it was frustrating that we weren't allowed to share with you all the realities of the situation, so I figured it was the least I could do.

greenRobot took that post from a different thread. There are many threads being made about the same situation right now. Please see this thread, where that post is from: http://www.soliforum.com/topic/12450/qu … ny/page/2/

Just checked and solidoodle will not be at CES this year. Last 2 years they were. Even las year during the Solipress problems they were still there.

You will most likely never see it again. Call your credit card company asap and raise a stink, thats the only way.

Thanks Guys.....  Don't think I will be ordering one at this time.

Update,
UPS lost my package and opened a investigation. If the printer is not found with in 10 days they will either replace or refund the cost of the printer this is UPS policy. obviously I will choose refund if this happens.

IMHO, if I were you I would not expect to get my money back from Solidoodle. If you send the printer back, I do not know if you will get it back or if it will be fixed if you do. I think your best option would be to keep the printer.  You can post what is wrong on these forums. (If you haven't done so already) That is going to be your best form of help. If you know what is broken, or have diagnosed the problem, get replacement parts that are not from Solidoodle and use the opportunity to upgrade.

Update,
I got my printer back from UPS. Bad news #1 they found it, bad news #2 it is all beat up and scratched, and just look at the box they brought it back to me in. I still can't believe it. http://soliforum.com/i/?DWpegyd.jpg

I am going up to my UPS store tomorrow and asking for my money back on shipping and reporting it as damaged. When all of this is over I am thinking about trying to fix the things that are wrong with it or just sell it as is and buy a different my well built printer.

Thank you,
I'm up for any advise or ideas. I live in Houston, Texas.

DANG DUDE! you sure the USPS didnt get a hold of that box? I smell Postal postman like Newman all over that.

Could be worse. I got a box delivered once with a tire track mysteriously running directly across a strange flattened place in the box :-).

I would have flat out refused the shipment, thats crazy.

I'm working with UPS still on getting a refund but I need help. Does any one still have the original packaging for their Solidoodle Press? I'm asking this because I need picture(s) of the packaging that I used that is no longer in the box I shipped so that UPS knows that it was well packed.
I would appreciate it big time if someone could help me out in a timely manner.

Thank you,