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Topic: Starting a Business

Hi,

We are starting a new business offering 3d printing as a service. Its hard to build the business plan because the truth is we are just guessing at the demand for the models, and we would like to open a stand in a mall.

If any of you similar business owners could share any of your knowledge it would be very helpful. (I'm not from USA or Europe so for most of you I'm not competition, dont worry)

Thanks in advance
Allon

2 (edited by adrian 2014-02-19 12:25:16)

Re: Starting a Business

So what your saying is so far have just assumed that people will want to buy '3d things'... so therefore.. time to set up a business ?

I'd just be guessing myself - but maybe a bit more concrete of an idea about what it is you want to build as a business before shopping for input.

e.g.. you planning to sell '3d printing' to consumers who supply their own STL/Models ?
Do you intend to spend time fixing them? - as lots will not be mainifold/mesh properly.
Have you factored the large amount of effort there when dealing with 'random' designs?
Have you considered the amount of 'failed prints/wastage' that will occur as a result of unknown models... or is the plan to say 'thats what you gave me, thats what I printed'? 'actual' cost to fixup models at a low hourly 'self-cost' rate can still run into the hundreds of dollars... for something thats entirely intangible to the end-users and thus difficult to equate in the cost of goods ("Yes sir - Your $25 print cost $300 in fixup....")....

Are you planning to just use models found on Thingiverse? Let customers choose, and then you'll print it? See my first question about preparedness to fix it up (lots on thingiverse wont print without effort/fixes... lots will, but lots wont)? Since you'll be selling the 'print service' - I'm assuming you'll deal with all the CC licence attribution issues when displaying the models etc ?

Are you going to print with decent quality - and thus - factored in the "1-to-possibly-14-or-20-hours" it will take to print?

Have you thought about how to deal with customers placing orders then having to come back 2-3-7 days later ? Are they likely to do that ? Or were you hoping to print it in under 20 minutes or something ?

What about storage - prints can be delicate and bulky; so where to keep those prints for when the person comes back in 2-3-7-14-21 days later ?

Will you have a battery of printers - to deal with the fact a printer can be tied up printing for that entire time?

Have you done a strong assessment of what the established print services such as Shapeways charge/offer/have to deal with support wise (and I dont mean model support wink )?

How do you intend to manage customer expectations - of both requirements for a succesful print, and for the often 'oh, i thought it would look more - i dunno - injection molded' type remarks/concerns?

What materials will you offer to print in? Straight ABS? PLA? Nylon? Polycarb? Let me guess - all of them? wink

How about the 3D Scanner services everyones offering this week? Setup a booth? Kinect & Reconstructme, Cubify Sense or something a bit flashier like Structure Light Scanning?

Oh - and you've of course searched for and read the couple of threads on the forum here that offer links to books about establishing a 3d printer business?

Anyway.. thats just some immediate thoughts...

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Re: Starting a Business

I don't own a business for 3d printing, but i have owned a business and now i 3d print. Here are my 2 cents:

1. Will you be selling already printed parts at the stand or offering custom prints there? If offering custom prints, they might take several hours to print, depending on size, customer might not want to stand there and wait.  Hence you want to restrict size or give a good warning/time estimate to clients for real time prints.
2. If you are selling pre-printed items, their cost will be higher than injection molded items, hence the only things you can sell will be custom items that are not injection molded elsewhere.
3. For engineering prototypes printing, you have to keep printer calibrated and have good idea about strength of the prints. Usually layer to layer bonding is the weakest. May want to offer selection of materials (ABS/PLA/Nylon). You won't be able to compete with a place like shapeways, put offering clients the face-t-face personal attention might get you some jobs.

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Re: Starting a Business

There is something I am missing I think. I uploaded a model to shapeways... the price would have been $160 for a small ABS model. I then checked the model on cura which tells me how much material I will use, and come out to nothing... a few dollars at most... Which means shapeways is taking thousands of percent proffit.  If I were doing an online business, I looks like it would be so easy just to price them out of the market?

What am I missing?

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Re: Starting a Business

allonschamroth wrote:

There is something I am missing I think. I uploaded a model to shapeways... the price would have been $160 for a small ABS model. I then checked the model on cura which tells me how much material I will use, and come out to nothing... a few dollars at most... Which means shapeways is taking thousands of percent proffit.  If I were doing an online business, I looks like it would be so easy just to price them out of the market?

What am I missing?

You're missing the fact that a Shapeways print looks a whole heck of a lot better than a FDM print. That and the fact that businesses typically have more expenses than just material. At a minimum you'd have to pay off the printer.

6 (edited by adrian 2014-02-19 12:58:10)

Re: Starting a Business

allonschamroth wrote:

There is something I am missing I think. I uploaded a model to shapeways... the price would have been $160 for a small ABS model. I then checked the model on cura which tells me how much material I will use, and come out to nothing... a few dollars at most... Which means shapeways is taking thousands of percent proffit.  If I were doing an online business, I looks like it would be so easy just to price them out of the market?

What am I missing?

The tutorials on shapeways that explains that you want to ideally produce a specifically hollow model as the price you where quoted was for a solid block of nylon (or whatever).

http://www.shapeways.com/tutorials/crea … ow-objects

When you create an object with Shapeways, the order price is determined by the actual printed volume, and not by the model's bounding volume (except ceramics, which are priced by surface area). An easy way to save some money, sometimes a LOT of money, is by making your object hollow. This short tutorial will explain the basics of hollow objects for 3D Printing with Shapeways.

So yeah - Its not all beer and skittles (or rainbows and flowers if you prefer) - and no, they aren't making 1000's of percent markup - thats the actual cost of a solid model at shapeways (who don't make a profit, and are into their latest round of $30million of VC money....)

Anyway - I was more inferring to examine their business and consumer operation models (and bleeding of cash despite being extremely well represented) - not for you to compare prices - since they offer a superior printing quality based on the very different printing technology in use compared to FDM...

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Re: Starting a Business

Lol, smile
Its sounds like the advice of the 3d printing community is "Whatever you do, don't open a 3D printing business"

8 (edited by allonschamroth 2014-02-19 13:05:37)

Re: Starting a Business

Does anyone here have a 3D printing business?

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Re: Starting a Business

allonschamroth wrote:

Lol, smile
Its sounds like the advice of the 3d printing community is "Whatever you do, don't open a 3D printing business"

No, the advice is to understand the market before opening a business.

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Re: Starting a Business

The best approach would be to offer some range of objects that can be customized or personalized in a few minutes.  Then print those, or have a service like Shapeways print and deliver them.   A mall kiosk type example would be name plates of some kind.  If your name is Dave, they always have one for you, but if your name is Norbert you are out of luck.  In the US there are stores in the mall that do laser engraving of a variety of keepsakes and gifts.  That would be the closest example to look at.

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Re: Starting a Business

allonschamroth wrote:

Hi,

We are starting a new business offering 3d printing as a service. Its hard to build the business plan because the truth is we are just guessing at the demand for the models, and we would like to open a stand in a mall.

If any of you similar business owners could share any of your knowledge it would be very helpful. (I'm not from USA or Europe so for most of you I'm not competition, dont worry)

Thanks in advance
Allon

My one piece of advice is to have the machine in your hands before you begin the business. I cannot count the number of folks who have gotten in trouble because they did not understand the machine before taking people's money.

It wont hurt to own a 3D printer, and you will have a better idea of what you can sell, and how fast.

Former Solidoodle employee, no longer associated with the company.

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Re: Starting a Business

allonschamroth wrote:

Does anyone here have a 3D printing business?

I do have a 3D printing business, about $300/month in sales right now across 20 different products listed on eBay. I get about 1 a month custom requests as well.

My suggestion based upon your opening a stand in a mall is have products already printed that a customer would want to buy, whether they are custom license plate holders, phone cases, key chains, toys, etc and offer additional services to have someone provide a design file to be printed or have something that you can quickly change the characters on it.

As others have said, do your market research locally to see if it is worthwhile. For me in the US, it would cost too much for a stand in a mall and customers wouldn't want to wait 1-3 hours for their print to be finished and I'd be competing with mass-produced stuff. My business model is print stuff I would use, offer it to sale for others and keep a fair amount on hand to ship out quickly. PM me if you want to discuss further.

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Re: Starting a Business

aldarondo wrote:
allonschamroth wrote:

Does anyone here have a 3D printing business?

I do have a 3D printing business, about $300/month in sales right now across 20 different products listed on eBay. I get about 1 a month custom requests as well.

My suggestion based upon your opening a stand in a mall is have products already printed that a customer would want to buy, whether they are custom license plate holders, phone cases, key chains, toys, etc and offer additional services to have someone provide a design file to be printed or have something that you can quickly change the characters on it.

As others have said, do your market research locally to see if it is worthwhile. For me in the US, it would cost too much for a stand in a mall and customers wouldn't want to wait 1-3 hours for their print to be finished and I'd be competing with mass-produced stuff. My business model is print stuff I would use, offer it to sale for others and keep a fair amount on hand to ship out quickly. PM me if you want to discuss further.

What kind of things do you sell on ebay? Just curious if you are comfortable sharing.  I just want to understand what people would buy that is 3D printed? Like jewelry or something?


For myself I am using my 3D printer to prototype an invention and hoping to get it on kickstarter which I will then use the funds to injection mold the parts if I can get at least $50,000 raised.

My SD3:  Clear plexiglass case, case heater, X axis stabilizer, Z axis stabilizer, thumb screws, filament guide, heatsinks on all motors, extruder fan, controller fan, heatsinks on motherboard, Y rod pillow block, USB and Power on/off switch, fully calibrated including trimpot tuning. Am I missing anything?

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Re: Starting a Business

I see a lot of people on ebay selling printed parts for 3dprinters, rc  stuff, trinket stuff... most of the things I see are all from the same files or a slightly modified copy of the same file although there are a few original ideas out there... but not for long usually.

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Re: Starting a Business

Photog wrote:

What kind of things do you sell on ebay? Just curious if you are comfortable sharing.  I just want to understand what people would buy that is 3D printed? Like jewelry or something?

For myself I am using my 3D printer to prototype an invention and hoping to get it on kickstarter which I will then use the funds to injection mold the parts if I can get at least $50,000 raised.

I sell mounts/cases for Arduino, Raspberry Pi, and Beaglebone. I also sell an EVSE mount, GoPro camera cap, some game pieces, a robotics part kit, and fan splines for a Victorian fan (our own design).

The main things people would buy that are 3D printed are "Long Tail" (search Wikipedia for that) items that are not commonly available from standard manufacturers. For example, you can buy GoPro camera caps everywhere, but can you buy a glow in the dark yellow one normally? Nope. Find enough long tail items to sell and you can make some money.

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Re: Starting a Business

I think that you should start of just listing your printer on something like http://www.makexyz.com/ ... If you are selling your own items designed and printed in house then start with ebay.

Just my 2 cents.

SD3 w/ mods:
Glass bed with QU-BD heat pad upgrade, threadless ballscrew w/ 8mm smooth rod, spectra line belt replacement, lawsy MK5 extruder, Lawsy replacement carriage, E3D hotend, Ramps 1.4 w/ reprap discount controller, DRV8825 drivers, 12v 30A PS, Acrylic case, Overkill Y-idlers, Filament alarm, Extruder fan + more.

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Re: Starting a Business

Thank you all for your replies... even the more cynical ones. It was all very helpful