[ Closed ] Aug 8th 2012 Shipping Update

Many of you have been asking for production updates. At this point we've shipped over a hundred Solidoodle 2nd Generation Printers and right now we're able to ship about 10-15 per day. We're adding production capacity and employees as quickly as we're able to and we hope to be able to produce 30 printers per day, 6 days per week, by the end of this month. We should be able to increase our production rate even more the following month. I realize many of you are 8 weeks behind schedule and I apologize. It's clear to me in hindsight that when I launched the Solidoodle 2 a few months ago I underestimated the number of employees, assembly space and training time required; but most of all, I underestimated the demand. Today, we've taken thousands of orders from all over the world. I also underestimated the problems we'd encounter - such as defective parts from our suppliers, long lead times, and other production issues. I'm not making excuses, I'm simply stating the facts, and I take responsibility for being behind schedule. We're committed to adding as many people, tools and production equipment as necessary to meet all of our demand as soon as possible. It's our goal to be as open and honest as we can. As always, if you have any questions about your order you can reach John at 'support" at 'solidoodle" {dot] com. The old adage applies here, "hardware is hard." But we're improving each day: bolt-by-bolt, nut-by-nut. We've created 25 jobs in a downturn economy and put over one hundred printers into the hands of creative people all around the world. We're truly on the verge of a revolution - and we're just getting warmed up.