1 Topic by AusFreak

  • AusFreak
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  • Registered: 2016-01-18
  • Posts: 3

Topic: Error Installing Software

Hey Fellas,

I am having an issue installing the software

http://soliforum.com/i/?Vonrlsr.png

I managed to get the driver installed and installed the program on VM and copied the files over to the main PC. It sort of run but then crashes

http://soliforum.com/i/?zOSd4hq.png

I really want to use the scanner

Any ideas? is their 3rd party software to use the scanner at least? XYZ has the worst support ever!

2 Reply by carl_m1968

  • carl_m1968
  • carl_m1968
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  • From: Far North almost not Dallas
  • Registered: 2014-10-17
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Re: Error Installing Software

What OS and have you tried running the installer as an admin by right clicking it and run as administrator? Windows 7 and up are very picky on what it allows to install and make changes to the main drive. So unless the program itself, not you has admin rights they sometimes will fail.

Printing since 2009 and still love it!
Anycubic 4MAX best $225 ever invested.
Voxelabs Proxima SLA. 6 inch 2k Mono LCD.
Anycubic Predator, massive Delta machine. 450 x 370 print envelope.

3 Reply by AusFreak

  • AusFreak
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Re: Error Installing Software

Windows 10 and yes admin rights was the first thing I tried

4 Reply by AusFreak

  • AusFreak
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Re: Error Installing Software

FIXED

While trying to install vmware so i can use a vm to scan i came across an installation issue towards the end of the install. I tracked it down to WMI not starting and that took a few hours to fix eh.

Now opening XYZScan its blank with no buttons hmm