<![CDATA[SoliForum - 3D Printing Community — Aug 8th 2012 Shipping Update]]> https://www.soliforum.com/topic/39/aug-8th-2012-shipping-update/ Fri, 10 Aug 2012 16:22:35 +0000 PunBB <![CDATA[Re: Aug 8th 2012 Shipping Update]]> https://www.soliforum.com/post/295/#p295 MeshMoth wrote:

Makes perfect sense brad!

So then it makes more sense for us to go by invoice number instead of order number?

Because my invoice is low thousands versus my order number being low 2 thousands...
That would make me a thousand times more happy! big_smile


indeed, that would make me more than twice as happy too!

on the other hand, 8 - 10 weeks is still some time away, and that's assuming that orders manage to get back on track after the delays.
(so I'm going to try to contain my excitement)

]]> Fri, 10 Aug 2012 16:22:35 +0000 https://www.soliforum.com/post/295/#p295 <![CDATA[Re: Aug 8th 2012 Shipping Update]]> https://www.soliforum.com/post/276/#p276 Makes perfect sense brad!

So then it makes more sense for us to go by invoice number instead of order number?

Because my invoice is low thousands versus my order number being low 2 thousands...
That would make me a thousand times more happy! big_smile

]]> Fri, 10 Aug 2012 07:04:51 +0000 https://www.soliforum.com/post/276/#p276 <![CDATA[Re: Aug 8th 2012 Shipping Update]]> https://www.soliforum.com/post/198/#p198 I think I can shed some light on the order numbers...

When you add stuff to your cart in opencart and many other online shop systems, it generates an order ID when you go to checkout.

A lot of people go to checkout to see their totals and such, but they don't end up actually paying and finalizing the order. So you get order numbers generated for everyone who just goes to checkout to see their total without paying.

]]> Thu, 09 Aug 2012 17:34:44 +0000 https://www.soliforum.com/post/198/#p198 <![CDATA[Re: Aug 8th 2012 Shipping Update]]> https://www.soliforum.com/post/180/#p180 The whole issue with the order no's is that our shopping cart system purposefully skips numbers. Some online retailers so this as a "feature". I.E order numbers don't go 1 , 2 ,3 , 4. They go 1, 3, 4 , 7, 8 etc... We didn't implement it this way on purpose, it's just a "feature" of our cart system. I imagine this is meant to insure privacy on both ends, but it gets in the way of calculations for everyone.

]]> Thu, 09 Aug 2012 14:25:26 +0000 https://www.soliforum.com/post/180/#p180 <![CDATA[Re: Aug 8th 2012 Shipping Update]]> https://www.soliforum.com/post/176/#p176 wq7278 wrote:

Base on this,
Order 800th printer is 6-8 weeks away.
I hope they can produce it faster.

which would be right about on track? (a couple of weeks delay)

https://groups.google.com/forum/?fromgr … -mDSHl02Es[1-25]
says that printer number 40 was shipped as order ID138, this also ties in with what support said before about 1 in 3 or 1 in 4 orders being for printers.

I'm an order number in the high two thousands.

hence, my order (say 2800) would be printer number 900.
my order date was mid July...

6 weeks have passed, and there are 6 weeks to go.
sure 8 - 10 weeks will have come and passed, but not by so much that I'll be overly too annoyed.

and given that they are saying that they are hoping to double production speed then my printer might actually come on time! -perhaps that's a bit optimistic. but now that at least some information is flowing I do feel that I can be a little more optimistic.

]]> Thu, 09 Aug 2012 10:12:27 +0000 https://www.soliforum.com/post/176/#p176 <![CDATA[Re: Aug 8th 2012 Shipping Update]]> https://www.soliforum.com/post/174/#p174 Base on this,
Order 800th printer is 6-8 weeks away.
I hope they can produce it faster.

]]> Thu, 09 Aug 2012 04:37:02 +0000 https://www.soliforum.com/post/174/#p174 <![CDATA[Re: Aug 8th 2012 Shipping Update]]> https://www.soliforum.com/post/172/#p172 Because he's the hero that Solidoodle deserves, but not the one it needs right now...and so we'll flame him...because he can take it...because he's not a hero...he's a silent engineer, a watchful forum browser...the Entreprenuer.

]]> Thu, 09 Aug 2012 02:34:55 +0000 https://www.soliforum.com/post/172/#p172 <![CDATA[Aug 8th 2012 Shipping Update]]> https://www.soliforum.com/post/165/#p165 Posted on the Solidoodle Facebook page, and a new solidoodle blog post:

Many of you have been asking for production updates. At this point we've shipped over a hundred Solidoodle 2nd Generation Printers and right now we're able to ship about 10-15 per day. We're adding production capacity and employees as quickly as we're able to and we hope to be able to produce 30 printers per day, 6 days per week, by the end of this month. We should be able to increase our production rate even more the following month. I realize many of you are 8 weeks behind schedule and I apologize. It's clear to me in hindsight that when I launched the Solidoodle 2 a few months ago I underestimated the number of employees, assembly space and training time required; but most of all, I underestimated the demand. Today, we've taken thousands of orders from all over the world. I also underestimated the problems we'd encounter - such as defective parts from our suppliers, long lead times, and other production issues. I'm not making excuses, I'm simply stating the facts, and I take responsibility for being behind schedule. We're committed to adding as many people, tools and production equipment as necessary to meet all of our demand as soon as possible. It's our goal to be as open and honest as we can. As always, if you have any questions about your order you can reach John at 'support" at 'solidoodle" {dot] com. The old adage applies here, "hardware is hard." But we're improving each day: bolt-by-bolt, nut-by-nut. We've created 25 jobs in a downturn economy and put over one hundred printers into the hands of creative people all around the world. We're truly on the verge of a revolution - and we're just getting warmed up.

http://www.solidoodle.com/2012/08/production-update/

]]> Thu, 09 Aug 2012 00:34:01 +0000 https://www.soliforum.com/post/165/#p165