SoliForum - 3D Printing Community — Order #'s

Re: Order #'s

null@example.com (Downeasta) — Sun, 16 Jun 2013 18:54:39 +0000

I asked them for info, I gather this is their common answer. No, I am not rich enough to afford the 3. I ordered a #2 and figure I can use the pieces to make a larger frame in the future.

Thank you for your email, we appreciate you very much.

Your order is still being processed. The order status won't change until your order ships and will be marked as such.

We are working as hard as we can to get your order out on schedule.

If you have any questions or concerns, please contact us. We are happy to assist you.

Re: Order #'s

null@example.com (IanJohnson) — Sun, 16 Jun 2013 06:35:39 +0000

Check out http://www.soliwiki.com/Printers_Shipping

If you ordered a SD3, it may be reasonable to expect 5 weeks.

Re: Order #'s

null@example.com (Downeasta) — Sun, 16 Jun 2013 05:19:58 +0000

LOL mine may be taking that long. Sigh, we are now on to week 4.

Re: Order #'s

null@example.com (lawsy) — Sun, 16 Jun 2013 05:02:29 +0000

Soliforum is not owned by Solidoodle.

Their site is separate to this community site.

Many would agree, however, that Solidoodle could do a lot to improve their communication on this. It was a frequent complaint in the early days when orders were taking 20 weeks.

Order #'s

null@example.com (Downeasta) — Sun, 16 Jun 2013 04:58:08 +0000

How about a ability to tell us what order numbers have been completed?

IE I would love to know how far down the road my printer is. Logging into my account just says pending. Yet if users could came to this page and see that printers with order or invoice numbers (for example) 1-9 were shipped today. Then I would be able to estimate when my order might come up.

Or is that too much work?