<![CDATA[SoliForum - 3D Printing Community — Simplify3D Customer Service]]> https://www.soliforum.com/topic/12867/simplify3d-customer-service/ Fri, 20 Nov 2015 23:42:12 +0000 PunBB <![CDATA[Re: Simplify3D Customer Service]]> https://www.soliforum.com/post/109967/#p109967 Ok, here's the deal.

They do not answer inquiries submitted via their website.  Maybe because of spam.

To contact them use support@simplify3D.com

They answer quickly that way.

]]> Fri, 20 Nov 2015 23:42:12 +0000 https://www.soliforum.com/post/109967/#p109967 <![CDATA[Simplify3D Customer Service]]> https://www.soliforum.com/post/109894/#p109894 Another S3D question......

I have never (not even once) received a reply from them when I've filled out a tech support form.

Is this "normal" for them?

I'm scratching my head wondering how they could get by with not answering tech support requests?

They are a family outfit I hear....maybe they've had a family emergency?

]]> Fri, 20 Nov 2015 01:45:43 +0000 https://www.soliforum.com/post/109894/#p109894