<![CDATA[SoliForum - 3D Printing Community — Cartridge 1 low in filament error from XYZware]]> https://www.soliforum.com/topic/11132/cartridge-1-low-in-filament-error-from-xyzware/ Thu, 14 May 2015 14:20:03 +0000 PunBB <![CDATA[Re: Cartridge 1 low in filament error from XYZware]]> https://www.soliforum.com/post/95793/#p95793 I was able to print one after I cleaned the contact between the cartridge and printer.  After that, it fails again.  Also it is giving me a message that I am not using XYZ filament but I am.

]]> Thu, 14 May 2015 14:20:03 +0000 https://www.soliforum.com/post/95793/#p95793 <![CDATA[Cartridge 1 low in filament error from XYZware]]> https://www.soliforum.com/post/95774/#p95774 My Da Vinci AIO 1.0 is giving me weird problem.  I have most up to dated software, firmware, no mod, and using XYZ's original filament.  I am also not using any filament resetter.

I was able to print without any problem until one day the XYZware stopped after the slicing and tells me "cartridge 1 low in filament".  The filament I was using is almost empty (6M left per the software and printer); my print only needs 3M).  So, I put in a new filament and the software and printer tells me I have 240M left!!! So I thought all is good ....

When I go to print, it gives me the same message from the software?!  The weird thing is the printer itself tells me I have 240M and the software too?!

Any idea?  I tried their support and to no surprise, after 1 day of waiting, they asked me for the basic information like firmware version, print hours, ...etc which I already provided in the first email :-(

]]> Thu, 14 May 2015 10:57:22 +0000 https://www.soliforum.com/post/95774/#p95774