SoliForum - 3D Printing Community — Just got SD3, X Axis won't move :(

Re: Just got SD3, X Axis won't move :(

2014-01-12T23:48:12Z

Yeah, a pic will show them where the trimpot is set along with other things that could be wrong. best to follow their advice as they will get you up and running.

Re: Just got SD3, X Axis won't move :(

2014-01-12T23:11:51Z

No I actually haven't the tools for that just yet. Going to pick them up tomorrow. Although Solidoodle support wants a photograph of my board and a screenshot of my printer settings as they said this problem is very rare.

Re: Just got SD3, X Axis won't move :(

2014-01-12T23:07:30Z

Just curious,did you try adjusting the trimpot?

Re: Just got SD3, X Axis won't move :(

2014-01-12T19:52:10Z

Oh btw, thanks for your support- appreciated.

Re: Just got SD3, X Axis won't move :(

2014-01-12T14:35:30Z

Even when changed to to Y I can't move left or right. It's stuck very sturdy. When power is off I can slide it in either direction though.

Re: Just got SD3, X Axis won't move :(

2014-01-12T14:23:51Z

Contact SD support Support@solidoodle.com It sounds like you have a bad stepper driver or other problem with the main board, they will be able to properly troubleshoot it with you and take care of you.

The only other thing that *might* be wrong and is user fixable is if the stepper trim pot for the X axis is set way off, does it make any noise or look/sound like it is even trying to move? or can you with the power off move it to the opposite side of the printer then power it up and have the computer move it the other direction...

The fact that it is very hard to move with power applied means that the stepper driver is not completely inoperative as this is normal,

Re: Just got SD3, X Axis won't move :(

2014-01-12T14:16:37Z

If you are comfortable adjusting the electronics, take a look at this pic. I circled the X stepper trimpot. Might try adjusting that a little bit.(pic credit goes to calhorn)

Just got SD3, X Axis won't move :(

2014-01-12T13:17:30Z

I've unpacked and installed everything for my Solidoodle 3, followed all instructions and then realized that my x axis wasn't moving and when I would try and move it under manual controls, it would just shake a bit and make loud noises. Couldn't move it along the belt by hand as it just tightened incredibly stiff, but would be able to when it was unplugged and no power was being sent to it.

I redirected the cords in the back and interchanged the faulted X with Y and then X worked fine, but then Y didn't.

What should I do at this point?