SoliForum - 3D Printing Community — Cant print anything from new printer

Re: Cant print anything from new printer

2016-03-03T13:17:55Z

well decided ive had enough XYZ sent me new parts and it still did not solve the problem..
So have arranged to send it back to amazon for a refund..

think i might now just get a reprap printer an build it myself..

Re: Cant print anything from new printer

2016-02-29T12:39:17Z

Just got an email from XYZ saying they are shipping a new tube and Tube Grip to me.
Which is handy as Amazon are out of stock in the UK for me to return it

Re: Cant print anything from new printer

2016-02-27T19:37:22Z

just had a look at the tube grip and its missing some teeth in there so explains why it keeps popping out

Re: Cant print anything from new printer

2016-02-27T16:25:37Z

well they have asked for my invoice to send em the parts.
Actually they have been quite responsive so far, i dont know if its because its the Europe support based in Holland.
But they have so far been helpful.

if i dont hear anything back soon i will send it back to amazon.

I did try pulling but i think the parts inside that grip the tube are screwed, so unless i can somehow find a way to get it to stay in there i cant use the printer.

I did think about use glue or something to bond it in as its the only thing thats stopping me using it

Re: Cant print anything from new printer

2016-02-27T02:44:27Z

did you pull up on the fitting as you push the filament in. that helps to tighten the collet on the ptfe tube. Or you could always pick up some new ptfe tubing. really cheap

Re: Cant print anything from new printer

2016-02-27T00:05:20Z

Good luck with XYZ...

If you are able to, I would go the amazon route.

If you are hoping to get customer support, maybe look at a different printer.

Re: Cant print anything from new printer

2016-02-24T21:42:31Z

looks like i might have found the issue to my problems.
i noticed it was difficult to load filament (well it was not freely easy to feed into the extruder with the bowden tube.

Found the short tube that feed into the extruder (just after the black quick release adapter) had a kink in it and made it have more friction on the filament.
So i took this out and tried to straighten it plus turn it round and put it back in.

not 100% but such an improvement.

But now the bowden tube is coming out the feeder grrr, never rains but it poors eh..

so now i either send it back to amazon or wait to see it XYZ say maybe they will send me replacement parts..

Re: Cant print anything from new printer

2016-02-24T12:03:47Z

Well ive kept the Filament in the airing cupboard since last night so when i get home tonight i will see if that makes a difference.
I did do a print just before last night and although the first layer was fine the remaining layers had gaps.
The infill was fine though..
it does look like under extrusion so later will double check the nozzle is clean from when i was trying ABS and then now using PLA

XYZprinting have offered to pick up my printer and look at it if i need to, or i have couple of more days to send it back to amazon for another one

Re: Cant print anything from new printer

2016-02-23T18:11:13Z

if there is water in the filament you can also dry it out by putting it in a oven at the lowest setting and it let is bake for a hour.

Moisture in pla makes it swell up more as it prints if you do have a lot of moisture in the filament you can usually hear it "pop" as its printing.

Yes different colors will some times need to print at diff temps. I tend to find if you do a test extrusion and find where the filament stops extruding and then bring the temp back up about 10 to 15 degrees works pretty good for dialing it in. you may still need to adjust it in small increments after that.

If you don't have a wiper printed you can use a clothes pen and some paper towels to do the same thing just fold up the paper towels add the oil to it and then feed the filament through they eye with the paper towels press lightly around the filament so that it transfers a light coating.

Re: Cant print anything from new printer

2016-02-23T08:17:24Z

ok i can give that a try, but i have been getting this since opening the sealed box.

Re: Cant print anything from new printer

2016-02-23T08:02:59Z

Levelling won't fix the poor extrusion you're getting. It really only affects the first layer.
I'm wondering if your filament has taken on some moisture.
I had a similar problem recently. Several of my spools were printing really poorly.
I put them in the cupboard beside our hot water tank overnight (30°C) and they printed great the next day.

Re: Cant print anything from new printer

2016-02-23T07:44:07Z

thanks for the reply there are a few tips ive not heard of before..
Im new to 3d printing so still learning.

I only print at a slightly higher temp as the filament make BQ say its best between 200 and 220.
Only got this because there was no bad reviews on amazon.

Do you know what make is best on these printers?

so on the veg oil tip i dont have a wiper or anything so should i slightly coat the filament before loading? then continue after that while it feeds?

I did clean the nozzle and re-load some white filament which appears to have worked.
when i then did a test print late last night the layers were too far apart so i will re-level and try again later.
But it was laying down filament on each layer at least.

i know it turned out crap but its a step further

out of interest do different colours have different melting points?

Re: Cant print anything from new printer

2016-02-23T03:03:04Z

I think your nozzle is to close and that is keeping the first layer from laying down correctly.
at this point you may have a partly blocked nozzle. Try manually pushing in the filament and then letting it cool so say 180 and pulling it back out then clip out the melted tip of the filament do that a few times. then check you gap between the nozzle and the level bed again. do the manual bed leveling the auto level is crap!

Also you might be a bit high on temp when printing pla. most times for pla I print at 195 to 205.

Don't forget adding a little bit of canola/veg oil to the filament when printing with pla helps a lot in keeping the filament from sticking in the hot end. when I print PLA I have it go through a wiper that has the vegi oil on it. that helps a lot on PLA

With the tape to make it help stick make sure you clean it first with alcohol (it removes the waxie surface), also using aqua net hair spray works wonders in getting pla to stick.

Re: Cant print anything from new printer

2016-02-22T20:04:46Z

so what would cause this...
It lays down the first layer then sputters on the next one.
when watching the nozzle i can see it pushing plastic for the first then hardly anything after that.

Re: Cant print anything from new printer

2016-02-21T18:39:13Z

ok so is this more likely settings related than something wrong with the printer?

when i used the ABS cartridge i was running at 235 and that printed the cube earlier in this post.
just want to get the PLA working as they dont give you much in the cartridge, although i can rip it open and run it like the PLA