First of all, I'm sorry that happened! Must be frustrating. I'm happy to send replacement laser cut parts, get in touch via the Fialstruder website's contact form.
Next, that definitely isn't autotuning's fault. Even with default PID gains, it won't vary more than 5C. A 33C drop indicates an issue with either wiring/connections or how the thermocouple was installed. At anything below 170C (with ABS), the plastic cannot flow, and you should stop the motor for fear of damaging something (as you saw above). I've run about 1600 hours on a Filastruder now, and have never seen that sort of temperature drop. It tells me something strange is going on electrically.
As for why it failed like that, that is indicative of a thrust load - something pushing towards the nozzle. There are two common possibilities:
- The thrust bearing was not compressed during assembly, and/or too many spacers were used resulting in the auger pushing against the motor. You said that wasn't the case, so I doubt this was the problem.
- The machine was overloaded due to the low temperature, and as a result the shaft collar slipped on the auger. This shouldn't happen even under overload if the shaft collar is tightened sufficiently, so when you reassemble check whether the shaft collar slipped, and even if it didn't be sure to tighten it as much as humanly possible.