Topic: Da Vinci Jr 1.0-SD Card Error "File Not Compatible with Da Vinci Jr."
Hello Everyone,
I have had my Jr. 1.0 for over a year and have been able to print successfully for almost the entire time. Recently though I have begun to experience an error at the start of a print. After I select "Build from Card" regardless of the file chosen - even if I choose one that has successfully printed previously - there is a serious of beeps from the machine and then the following error message:
"File Not Compatible with da vinci jr."
The only choice then is to cancel the print. Has anyone else experienced this? Does anyone know the correct remedy? Note: I have attempted to replace the SD card and the same error persists. I have also opened a ticket with XYZ however that was a fruitless endeavor.
Thank you in advance for any support you can provide!