Da Vinci Jr 1.0 Pro Firmware 1.0.2 problems (Page 1 of 2)

SD card error can due to unplug SD card on computer while writing is not complete. backup file on sd card and do a quick format on computer will solve that problem.

False detection of filament jam can be caused by dusty extruder. extruder use optical senser to detect if filament ran out or filament jam, if you have many dust or broken pieces of filament that blocked the optical senser, it will become not reliable.

People usually revert to the previous firmware to be able to hack the printer, not for stability issues.

It would not be the first time XYX has released a bad update. You will just have to wait and hope they send out a patch soon. Last time they goofed it was three months before they fixed it.

I did come across someone else that has had some of the same issues since the update. Unfortunately I cannot download the firmware, the XYZ site won't let me. It only comes down through XYZware.

XYZ no longer supplies a site to download the firmware from. It has to be done through the software.  They are trying to make it as hard as possible to jail break their machines.

Even if they did have a site, it would have to the be the same version or newer version as the machine will now reject a version that it does not see as newer. Some have been able to fake out the machine by giving an older version the name of a newer version but it does not always work on all models.

Thanks for the info, I read that thread but it was posted back in April 2016.  Apparently XYZ has changed their delivery method and the firmware update only comes through the XYZware.  There is no way for me to go out and download it on my own that I know of.

I got home today from a trip and turned the printer on to look at something and a new issue popped up. 

Before I left home I was able to print a small item that only took a couple minutes to print, when I turned my printer on this evening it said unfinished print detected and did I want to cancel or continue. 

I chose cancel then it said canceling extruder but started to heat up the nozzle.  Once it reached about 185c it moved the print bed up front and said remove object.

There are some serious issues with this firmware update.

Yes and never buy an XYZ product again!

I would not go that far, XYZ product use high quality parts and most part of the hardware is well designed. The problems is they spend too much effort to close source their software and filament instead of focus on simplicity and quality of the final print. instead of make opensource software package easy to use, they have to rewrite firmware, slicer, redesign the motherboard, encrypt everything to make sure users have to buy their filament, problematic software issue is predetermined by their goal.

I have to agree their customer service is horrible too. either not helpful, or trying to sell you expensive parts.

But I still like the case and the hardware (except the hotend, E3D is way better) and the price of the machine after discount.

So with all of that said, there is very little to like about XYZ products!

You must have started using XYZ printers when they began to release the smaller style printers. Had you been around when the 1.0 , 2.0 and AOI was released you would not be such a supporter of XYZ regardless of reasons. When those first three large format printers where released, there was nothing good about them. Also noise level is subjective.

To put it simply what one person thinks is noisy may not be noisy to another. Such things as location of printer, other noises in area, and so on can dictate what might be acceptable in printer noise. Some have their printers in a separate workshop so a printer that sounds like a saw mill might be acceptable in that situation while other have them in their living area so they may need less noise. To just say you think a printer is noisy is not acceptable.

A more accurate method would be to get an app and use your phone and measure the actual sound pressure being generated by your printer that you call noise or quite and then compare to others that measure the same way but feel the noise is acceptable. I measured my CTC in my bedroom and it was putting out 20dB during a print. Note that normal human speech is around 75dB for comparison. My printer is not enclosed and has a metal frame.

My central air makes more noise at about 60dB than my printer does which is actually in my bedroom and runs at night sometimes. Most of printing now takes place on my SLA but I do still use the CTC for items that require less precision and less surface quality and more durability.

I am beginning to think we have an XYZ employee among us.

By the way I was measuring the SPL, not the actual dB.

OK, I don't own an Jr. Pro, and I did not get many result from internet search on Jr. Pro firmware issue, usually I would expect lots of complain on issue like this. Either Jr. Pro user are very few, or they don't upgrade their firmware, or they don't like to complain.

I think most of my comment are neutral, unbiased and unemotional. I always compare pros and cons in a fair way. If I was XYZ employee, half of the topic I posted will get me fired.

https://en.wikipedia.org/wiki/Sound_pressure

Sound pressure level (SPL) or acoustic pressure level is a logarithmic measure of the effective pressure of a sound relative to a reference value.

Sound pressure level, denoted Lp and measured in dB