I am able to level the left side of the bed, but when I move the extruder to the right, the extruder rubs the platform. I have the thumbwheels on the right tightened as low as I can get the bed. How do I resolve this issue so I can start printing?
sound like one side of the x axis is higher than the others . with the motors off turn one of the z axis screws and move one side up or down . If you have a square check and see if the x and z are square to one another. Sounds like not adjusted in the factory or moved in shipment easy fix.
You may also need to ajest the position of the Z end stop.
Mechanical tuning and software tuning are IMHO a must for any new machine. At least the ones that are affordable and aimed at the home hobby market.
Assembly is often just that they do not have or take time in the factory to tune/ adjust.
Tin
Soliddoodle 4 stock w glass bed------Folger Tech Prusa 2020 upgraded to and titan /aero extruder mirror bed
FT5 with titan/ E3D Aero------MP mini select w glass bed
MP Utimate maker pro-W bondtech extruder
Marlin/Repetier Host/ Slic3r and Cura